Calificación general
4,7
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
1 de septiembre de 2016

So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.

Textures Natural Hair Care
Estados Unidos
Alrededor de 2 meses usando la aplicación
16 de noviembre de 2015

Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service

Partserv
Estados Unidos
Alrededor de 2 meses usando la aplicación
2 de noviembre de 2017

Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.

Dylans Trading
Finlandia
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 13 de julio de 2019

Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!

Needjewelry.com
Estados Unidos
Alrededor de 2 meses usando la aplicación
TIDIO LLC respondió 26 de julio de 2019

We're so happy to see your review! :D Thank you!

31 de agosto de 2017

Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)

Tm000
Alemania
Alrededor de 2 meses usando la aplicación
27 de septiembre de 2016

This has been a good edition to our shop. I will continue to use this as a customer service tool.

Thanks !

Ladybagssf Com
Estados Unidos
Alrededor de 2 meses usando la aplicación
31 de enero de 2022

So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good.

Elliefont Styles
Estados Unidos
Alrededor de 2 meses usando la aplicación
TIDIO LLC respondió 2 de febrero de 2022

Thank you for the review and for your feedback! I'll pass it on to the relevant team. :)

Fecha de modificación: 21 de julio de 2016

An amazing app! and customer service!

would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!

Myartsupplies
Israel
Alrededor de 2 meses usando la aplicación
11 de febrero de 2019

If you're looking for an app that allows you to communicate directly with your customers, look no further!

The chat works flawlessly on both desktop and mobile and the GUI can be customised with ease.

The support for the app has also been exceptional!

Thanks to the Tidio Team!

WATCHMONT
Estados Unidos
Alrededor de 2 meses usando la aplicación
20 de abril de 2020

What a Fantastic App! It is now a must have for every store that I create. I highly recommend tidio to increase your CR.

Ring Light Pro™
Italia
Alrededor de 2 meses usando la aplicación