Tidio Live Chat & AI Chatbots , 1.856 reseñas
Refinar
-
Por calificación
THIS APP IS EPIC! Carlos was truly awesome as he helped me with every question I had. Thank you so much, Carlos!
Thank you very much for your review! At Tidio, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Carlos, he is a star!
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!
It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.
Hi there.
We sincerely appreciate your feedback. We're sorry that you had a negative experience with us. Our Team member has already contacted you through the email, we will do our best to help you with the case. Thank you for your cooperation.
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.
Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.
Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors.
Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual.
Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website.
We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.
Molto intuitivo da usare e una bella interfaccia grafica
Thank you for the review! Your positive feedback motivates us to keep up the good work :)
Intervention rapide et efficace. J'apprécie ce live tchat. L'application à l'ai chouette même avec le plan gratuit.
Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites
Tout ce passe bien pour l'instant, le service client répond présent et est performant. A voir dans l'avenir
Thank you very much for the review! We'll keep improving Tidio every single day!
Bem simples de se configurar e utilizar.
Thanks so much for the review! We're glad to hear you consider Tidio easy to navigate, we promise to keep up the good work :-)