Reseñas (1.926)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 20 de julio de 2017

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Oxygenplusstore
Estados Unidos
Más de 3 años usando la aplicación
17 de noviembre de 2017

Day 1 and so far so good - helped with conversions already today!

So much easier than long, drawn-out email conversations.

Helpful advisor on live chat for installing on my MAC too.

Dog Robes
Reino Unido
Más de 3 años usando la aplicación
21 de abril de 2023

Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.

HARMONY 783
Estados Unidos
Más de 3 años usando la aplicación
TIDIO LLC respondió 31 de mayo de 2023

Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!

14 de julio de 2022

Really good! It works perfectly and the support people are kind and helpful.
We use in our website to have a better attendance to our customer, so it make us really satisfied.

Industria dos Óculos
Portugal
Más de 3 años usando la aplicación
TIDIO LLC respondió 21 de julio de 2022

Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!

6 de octubre de 2023

I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.

Tortuga Games
Georgia
Más de 3 años usando la aplicación
Fecha de modificación: 1 de octubre de 2020

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

Elixir Naturals
Canadá
Más de 3 años usando la aplicación
TIDIO LLC respondió 12 de octubre de 2020

Thank you so much! We appreciate your kind words very much :)

29 de noviembre de 2019

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

You Decide Who You Are
Indonesia
Más de 3 años usando la aplicación
TIDIO LLC respondió 9 de enero de 2020

Thank you so much for your review!

Fecha de modificación: 14 de septiembre de 2023

I was hesitant to use a chat because we already had WhatsApp. However, in just a few months, Tidio has really made a huge difference in our conversion rate, The chatbots are great and our customers love the idea to talk to an agent. We are very happy to have Tidio. It has been a great investment, and the customer service is great!

Caballo Bronco
Estados Unidos
Más de 3 años usando la aplicación
TIDIO LLC respondió 1 de julio de 2021

Hello!
Thank you so much for your 5-star review! It is nice to hear that we were able to inspire you to start using a Live Chat service :)
We put in extra effort to provide you with features that will assure the success of your business.

12 de septiembre de 2021

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

MY SEXY STYLES
Estados Unidos
Más de 3 años usando la aplicación
TIDIO LLC respondió 13 de septiembre de 2021

Thank you so much for the perfect score :)

2 de junio de 2022

The service team is great. The app has help me help my customers to answer question about my products and make some sells.

Full Life Gourmet Bakery
Estados Unidos
Más de 3 años usando la aplicación
TIDIO LLC respondió 3 de junio de 2022

Thank you so much for the great feedback! Reach out to us anytime you need help.