Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
1 de marzo de 2024

Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!

Paw-Some Pup
Estados Unidos
5 días usando la aplicación
2 de abril de 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
Alrededor de 2 meses usando la aplicación
TIDIO LLC respondió 9 de abril de 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

1 de diciembre de 2023

They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot

Maxi Miners
Chequia
4 meses usando la aplicación
1 de diciembre de 2023

Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand

Furniture Royalty
Estados Unidos
4 meses usando la aplicación
13 de diciembre de 2023

great app. Easy to use, great function and real time support. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be of benefit.

Seek & Ramble
Australia
8 meses usando la aplicación
TIDIO LLC respondió 15 de diciembre de 2023

Thank you so much for taking the time to share your feedback and for your positive remarks about our app!

We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible.

We have reached out via email to learn more about your needs and help you :).

21 de diciembre de 2023

The app is good but the tech support is not so good. I have been having an issue of receiving mutiple duplicate emails in our dashboard for over a month now and the team has not been able to resolve the same.
Sometimes their team takes over a week to respond.
I would like to escalate this issue to their senior team so they can resolve my query as soon as possible.

royalchessmall
Estados Unidos
Alrededor de 1 mes usando la aplicación
TIDIO LLC respondió 22 de diciembre de 2023

Hi, I'm really sorry to see your review. I'll investigate and do my best to quickly resolve this.
Olek - Head of Customer Service

23 de enero de 2024

Très bonne application. Je recommande vivement :-)

KIDICHOU
Francia
Más de 1 año usando la aplicación
TIDIO LLC respondió 25 de enero de 2024

Thank you so much for taking the time to leave such a wonderful review!

12 de enero de 2024

Excellent features!

Imaginary Load
India
3 meses usando la aplicación
23 de diciembre de 2023

this app is the greatest support app i have ever used. thanks Tidio. great app!

World Cleaning Group Inc.
Canadá
3 meses usando la aplicación
18 de enero de 2024

amazing for ticket system

SMARTBLU
Austria
22 días usando la aplicación