Reseñas (1.926)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
13 de enero de 2017

Tidio Live Chat is a really practical app which basically lets you connect to your customers in real time for free.

Witty Novelty
Estados Unidos
Casi 2 años usando la aplicación
28 de octubre de 2021

Great costumer service, helped me with every question I had. They sent me links for everything I needed :)

Skinolife
Israel
Casi 2 años usando la aplicación
TIDIO LLC respondió 29 de octubre de 2021

Glad you enjoyed our support! And thank you so much for the great review

Fecha de modificación: 25 de enero de 2023

Please don't use this app. The developers release new features without notifying their paying customers of changes that they are making. One of the most recent changes led to all of our automation chat bots to no longer accurately work. They did before the update was introduced. The team at Tidio first lied about having released an update by saying: we didn't release any updates. They then went back on their own word, finally admitted they released an update. Updates in our opinion should be made to improve the customer experience. However, the update has caused nothing but problems and is not working reliably at all. Their team showed little enthusiasm to help. Conversations between chat bots and customers are no longer visible / accessible meaning you are using a feature without knowing or having any control over whether it works or not. Very poor experience

Petz Park
Australia
Casi 2 años usando la aplicación
TIDIO LLC respondió 25 de junio de 2021

Thank you so much for the kind review. I will forward your kind words to Martin.

13 de octubre de 2023

10/10, working well, so much options, best choice for Live chat.

DRIFT-CLUB
Hungría
22 días usando la aplicación
TIDIO LLC respondió 24 de octubre de 2023

Thank you for the review! We greatly appreciate your five-star rating :)

27 de abril de 2022

Great help and overall very good app to use, i really recommend this :) thanks again!!!!!!!!!!!!!!!!!

Ecossentials
Bélgica
Casi 2 años usando la aplicación
TIDIO LLC respondió 27 de abril de 2022

Thank you for the kind words! We are really glad to see that you like our product!

Fecha de modificación: 24 de junio de 2021

We are still in our free trial period, but the app was easy and quick to install and get up and running. We were able to view our site visitors within minutes and have been chatting with our customers since installation. So far we have even gotten a sale in the first 24 hours based on our trial of the product. I am not 100% about email marketing, but I am used to Mailchimp and may have to get used to the interface is different.

AC Connectors
Estados Unidos
Casi 2 años usando la aplicación
24 de octubre de 2023

Molto intuitivo da usare e una bella interfaccia grafica

Misterstep
Italia
22 días usando la aplicación
TIDIO LLC respondió 26 de octubre de 2023

Thank you for the review! Your positive feedback motivates us to keep up the good work :)

16 de julio de 2021

I use this app for live chat. Great experience. I would highly recommend people to use for any kind of Live interaction which you want to have directly with your visitors.

ThePetCare
India
Casi 2 años usando la aplicación
TIDIO LLC respondió 16 de julio de 2021

Thank you so much for the kind words! :)

20 de octubre de 2021

this app is great well designed great communication with lots of feathers i rate it as excellent this app is great well designed great communication with lots of feathers i rate it as excellent

Vitasell.net
Estados Unidos
Casi 2 años usando la aplicación
TIDIO LLC respondió 21 de octubre de 2021

Thank you so much for your review and the 5 stars. We really appreciate it

9 de marzo de 2023

Absolutely stunning support, a well working app. Sometimes the desktop variant goes a bit funky, but usually alright. Wish there was a bit more integrations, but those are nice-to-have, and I know hard to follow those mushroom-growing app landscape. I do not need premium features but decided to go for the (bit pricey, for me) starter version to support them. I do not want to switch, and one can be careless with money sometimes :)

Fancy But Functional
Hungría
Casi 2 años usando la aplicación
TIDIO LLC respondió 6 de abril de 2023

Hi there! Thank you so much for your kind review :) We forwarded your feedback to the product team so thank you for sharing!