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Although it took a little bit of back and forth to get it setup exactly how I wanted, I am VERY happy with this app! Their customer service is excellent and respond immediately! If you need help configuring it, just message them and they will walk you through it.
It is easy to understand and set up and if you have a question you can chat with the team. They answer immediately and have resolved your issue in a matter of seconds!
Thank you so much for the encouraging words! We are always happy to help :)
Tidio is definitely the best chat widget tool in shopify app store, at the moment the basic plan is enough for us, we probably will upgrade our plan in the future when we have more staffs. Also many thanks to Chris, he is so kind and helped me solved my problem.
Thank you so much for the top rating, and we're very glad to hear the basic version of our app meets your needs! And Chris is indeed lovely. :)
Love this app! It was exactly what we needed and it helps us communicate more with costumers. There is always someone online to help you with setting everything up too! The chatbots are really helpful as well. In the future it would be cool if the costumer could select what category they have a question about and the chatbot could then assign it to the correct operator. For example we have men's and women's clothing and we just re-assign the operator if one gets a question for the other department. Overall super helpful!
Tout ce passe bien pour l'instant, le service client répond présent et est performant. A voir dans l'avenir
Thank you very much for the review! We'll keep improving Tidio every single day!
Great app, it is very easy to setup and easy to use !
The mobile app is also great to check the chat while you're not in front of your computer.
Thank you so much for the 5 stars :)
This is such a great app. I am on a free plan because we are also a startup and don't have the kind of fund to upgrade. But, we are already seeing conversions visa this app. Highly recommend it.
Thank you so much for the kind words and the 5 stars review! :)
Best app ever
Hi there! Thank you so much for your kind feedback:)
Great app! Really helped me out with a sale yesterday!
Fabulous application especially monitoring all the enquiries through Android App. Above all installing & further integrating with my Shopify store is like a breeze which distinguish this with similar apps. Application works phenomenally well with my theme (PARALLAX) & I would recommend it to all the shop owners who are looking to maximize traffic on their site hence maximizing sales!