Tidio : Chat direct & chatbot

Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.

Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!

Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.

Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app

Cuento con el chat bot y ha sido muy bueno para responder las dudas de los clientes que visitan la tienda en línea, además puedo administrar los mensajes de las redes sociales.

From our use on our store, I enjoy it because I can respond quicker to messages and give our customers the best support as fast as possible because most customers do not want to take the time to email or call these days.

We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.

There are different options, definitely cheaper than Tidio, but honestly, if you integrate everything and set it up right, the amount of things you can do is worth the effort. Its probably not for everybody, but if you do have to offer support for clients, this is a tool you should try.

A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas

Having a live chat option on your website creates confidence within potential buyers and customers, and we find Tidio does it best! Everything is very organized and advanced, but not in a way that is too difficult to understand for beginners. Don't hesitate, you won't regret using this app!