Avis (1 908)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
6 septembre 2024

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
États-Unis
Plus d'un an d’utilisation de l’application
TIDIO LLC a répondu 23 septembre 2024

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

1 septembre 2024

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
Nouvelle-Zélande
Environ 5 ans d’utilisation de l’application
TIDIO LLC a répondu 2 septembre 2024

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

15 juillet 2024

Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!

Luxa Nutrition
États-Unis
8 mois d’utilisation de l’application
TIDIO LLC a répondu 17 juillet 2024

Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)

9 août 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Litheli EU
Allemagne
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 11 août 2024

Thank you for this amazing review! Arek is truly a gem!

2 octobre 2024

Always a help. Thanks so much.

DUVET HOG
Royaume-Uni
Environ 4 ans d’utilisation de l’application
TIDIO LLC a répondu 3 octobre 2024

Thank you very much for your feedback!

11 septembre 2024

Really effective support in my case with a very fast response time.

The Serene Cat
Suisse
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 23 septembre 2024

Thank you so much for your feedback! We aim to provide the best support possible and we're glad we're successful!

5 septembre 2024

New to the service and going really well so far.

Embos
Royaume-Uni
20 jours d’utilisation de l’application
TIDIO LLC a répondu 23 septembre 2024

Thank you very much for this amazing review!

25 juin 2024

nice ap, does the job

Pencil Guy Shop
États-Unis
Plus de 4 ans d’utilisation de l’application
TIDIO LLC a répondu 27 juin 2024

Hello there! We're happy with the review you left us!

Modifié le 8 août 2024

The customer service of tidio is so good.

HINOMI
Singapour
Plus d'un an d’utilisation de l’application
TIDIO LLC a répondu 6 août 2024

Hello there, thank you for this amazing review!

18 septembre 2024

this app is confusing pricing is confusing it has three tier what shown on the UI you end up paying around $100 for chatbots which is ok if it actually look at your product and create knowledge it is not. even you are paying $100 you are still tied to total 100 message its very costly

India shopping
États-Unis
5 jours d’utilisation de l’application
TIDIO LLC a répondu 23 septembre 2024

Thank you for the review. Could you please reach out to us at support@tidio.net? We will do our best to clarify any doubts you may have about our pricing. Thank you!