Avis (1 930)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
30 janvier 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Performance Vet Supply
États-Unis
Presque 2 ans d’utilisation de l’application
TIDIO LLC a répondu 14 février 2025

Thank you so much for your kind words!

7 février 2025

I have consistently encountered issues with the system:

If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.

Spell check and grammar check do not work.

Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...

Carbon Factory
Royaume-Uni
9 mois d’utilisation de l’application
Modifié le 25 novembre 2024

Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...

DOG & CO.
États-Unis
Plus de 4 ans d’utilisation de l’application
TIDIO LLC a répondu 25 novembre 2024

I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...

29 janvier 2025

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
États-Unis
Plus de 5 ans d’utilisation de l’application
TIDIO LLC a répondu 11 février 2025

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...

12 décembre 2024

Works great, glitches sometimes but its fine. It is extremely user friendly

LEVIDE
États-Unis
Environ un an d’utilisation de l’application
TIDIO LLC a répondu 17 décembre 2024

Thank you so much for this feedback!

18 février 2025

Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.

Amuse Ground
Canada
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 25 février 2025

We're happy to know that our assistance was useful and help you start with Tidio :)

28 janvier 2025

Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!

STORE 7994
États-Unis
8 jours d’utilisation de l’application
6 février 2025

Miguel was awesome and super helpful.

ProActive Performance L.L.C.
États-Unis
Plus d'un an d’utilisation de l’application
TIDIO LLC a répondu 14 février 2025

Thank you for your review - we aim to provide the best support possible!

13 février 2025

Amazing app and functionalities. It has a lot of features in one. You only need this app for everything

OllieBoo
Portugal
6 jours d’utilisation de l’application
TIDIO LLC a répondu 25 février 2025

Thank you for your amazing feedback!

28 octobre 2024

every store needs a chat function and this one is great with good support

Anhem
États-Unis
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 6 novembre 2024

Hello there, this review made our day!