Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 juillet 2023

Absolutely outstanding service and great insights.
I would recommend this app to everyone who wants live chat on their site

solarboss.eu
Pays-Bas
3 mois d’utilisation de l’application
TIDIO LLC a répondu 11 août 2023

Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful

8 décembre 2023

Echt geweldige app!
Zit nu nog in trial fase en ben echt aan het rondkijken en testen,maar ben zo enthousiast,
Zeer overzichtelijk en veel mogelijkheden voor een gestroomlijnde communicatie op je website,veel extras,ik ga voor premium,echt een aanrader!

Virginia lilly
Pays-Bas
9 jours d’utilisation de l’application
TIDIO LLC a répondu 13 décembre 2023

Hello there :)
Thank you for the fantastic review! We're thrilled to hear that you're enjoying Tidio!

Going premium is a fantastic choice, and we're confident you'll love the additional benefits it brings.

Thanks again. Your positive feedback means the world to us.

12 octobre 2023

It is great and customer service is exceptional.

Club Scrap
États-Unis
Plus d'un an d’utilisation de l’application
27 décembre 2023

Amazing, Fast and accurate

EZYMARKET
Royaume-Uni
41 minutes d’utilisation de l’application
8 août 2023

Tidio platform has transformed our support process. Its AI resolves up to 70% of issues swiftly, offering quick solutions to common queries. The conversational AI is impressively accurate and responsive.

What sets Tidio apart is its perfect balance of automation and human touch. The live chat and helpdesk features provide personalized assistance when needed. The user-friendly interface and insightful analytics enhance our support operations.

Tidio is a game-changer, streamlining customer service while ensuring satisfaction. It's an essential tool for businesses aiming to enhance their support experience.

CYBORGCARE
Israël
9 jours d’utilisation de l’application
TIDIO LLC a répondu 11 août 2023

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us. The feedback you provided helps us get to know the needs of our customers and the way we could shape our product in the future.

17 octobre 2023

Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi

Lara Cross
Italie
2 mois d’utilisation de l’application
TIDIO LLC a répondu 24 octobre 2023

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!

25 mai 2023

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

Jumla Platform
Arabie saoudite
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 31 mai 2023

Thank you so much for your kind words and for the recommendation! We're thrilled to see that you're enjoying Tidio and we'll always be there to help in case you need any assistance or have any questions. :) We'll also pass your message on to Ricardo!

30 juin 2023

Good app & support. I recommend for improving conversions on my site putnams.co.uk

Putnams
Royaume-Uni
Environ 2 ans d’utilisation de l’application
21 juillet 2023

From the moment I integrated Tidio into my Shopify store, I was impressed by its seamless functionality and user-friendly interface. But what truly sets Tidio apart is its stellar customer support, spearheaded by the exceptional Anna. Her level of expertise and unwavering dedication to assist customers is unmatched.

Anna's preparation is second to none. Each time I had a query, she responded promptly and provided in-depth solutions that catered to my specific needs. Her impressive knowledge of the platform left me feeling reassured and confident in using Tidio to its full potential.

What's even more remarkable is Anna's availability. No matter the time of day, she was always there to lend a helping hand, ensuring that my chatbot experience remained smooth and hassle-free.

Tidio and Anna have truly redefined the standard of customer service in the e-commerce realm. Their commitment to excellence is evident, and I cannot recommend this dynamic duo enough. If you're seeking a powerful chatbot with top-notch assistance, Tidio is the ultimate solution. Prepare to be amazed by Anna's exceptional support and witness your customer interactions soar to unprecedented heights!

PROVECCHIONA
Italie
6 jours d’utilisation de l’application
14 juin 2023

Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account

The Magickal Mother
États-Unis
Plus de 2 ans d’utilisation de l’application