Avis (1 928)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
21 janvier 2023

horrible company all around. there dash doesn't work and you cant log in when customers are messaging you

Passively Making Money
États-Unis
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 22 janvier 2023

Hi! Could you please contact us at support@tidio.net so we can troubleshoot this for you? :)

Olek - Tidio

14 juin 2023

Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account

The Magickal Mother
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 9 avril 2018

Customer's comments cannot be cleared from comment section on their website. They will see their 1st conversation and any other previous conversations they have had. Tidio did say they are working on this.
Other than that the app seems okay. Just installed so honestly way too early to comment but they asked...

Chunkie Dunkies
États-Unis
Environ 2 ans d’utilisation de l’application
24 janvier 2019

Tidio Live Chat is the one… don't look further!! I tried many and this one is the BEST!! Also - The Support is OUTSTANDING!! - 100% Recommended.

Meentz
États-Unis
Environ un mois d’utilisation de l’application
7 novembre 2015

Grat app, easy to manage and very good made. Thanks

Sbsitaly
Italie
Environ un mois d’utilisation de l’application
24 janvier 2022

Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.

Samsung TV art
Autriche
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 24 janvier 2022

Thank YOU for giving us a chance, we're excited to help you grow your business! The 7-day free trial of the unlimited version of the app is added to every single new account automatically, and we absolutely agree everyone should give it a go!

22 juillet 2020

Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs.

Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.

Lily of the Valley
Philippines
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 29 juillet 2020

Thank you for the review!

Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at jan@tidio.net and I will be able to help directly :)

3 février 2020

We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.

KITSCH
États-Unis
Environ un mois d’utilisation de l’application
27 juin 2023

I have a very good experience with Tidio live chat and it replies to everything very quickly and fully satisfied

ShopzyHub
Pakistan
Environ un mois d’utilisation de l’application
19 septembre 2020

It's Very fantastic experience using the Tidio app. Recommend to all to use is user friendly chat bot & email marketing also very awesome. Thanks for the Team ,Tidio.
By ,
ManiVarma
www.mysilkyskin.in
India

MY SILKY SKIN
Inde
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 21 septembre 2020

Thank you for the fantastic review! :)