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Extremely helpful, and very knowledgeable. Highly recommended!
So much information available, and whether you need guidance or step by step support, the team at Tidio are always available to help!
It's so nice to see your review. We're proud to help you and other merchants. :)
Muy buena aplicacion y practica, se ve y se siente muy profesional,la recomiendo a todos. Gracias a todo el equipo.
Gracias! Thank you so much for your review!
HATS OFF! This is ridiculously amazing! I have been using the app for like days but I can not understand why this app is that great! I’m talking about the free features only. I dont know how and why on earth one app can be so USEFUL and HELPFUL like... guys I’m out of words. I can not stress enough how great the app and features is. Again, hats off for the best application E V E R!!!!!!!!
I have a question please about the chatbots monthly limit: Are the chatbots counted only if the visitor interacted and responded the chatbot or for each every user who receives the message?
Thank you
Thank you for the review! :)
A single "use" of a chatbot is essentially a single time a chatbot is activated. For example, if you have the "Welcome new visitors" bot, it is activated (used) for every single new visitor who enters your site. You can also have different types of bots, e.g. bots that get activated only on specific pages, or when the visitor returns to the site, or when an operator (like you or me) does not respond within some time.
Please remember that Tidio is free forever by default - the paid plans are optional and expand the features of your Tidio account. We have two upgrades: Communicator and Chatbots, and you can purchase one of them or both if you prefer. You can see detailed information about our pricing and current options under this link:
https://www.tidio.com/en/pricing
This app is seamless! I'm loving the integrations and how easy connecting everything is! I'm obsessed!
Glad you find the app so easy to use! Thank you for the perfect score
Awesome App! Truly a great addition to Saturn Rewards :)
Im suprisingly very happy with this app. I feel it offers a lot more than expected especially given im still just on the free plan being a start up. a) the live chat button can be customised to look pretty good
b) it notifies you whenever you have a visitor c) you can download a mobile app, so you can check whose visiting and have live chats with customers in the palm of your hand
d) and the best most unexpected feature is that you can see which pages your customers are looking at. really pleased.
Thank you for the extensive review. We are glad we can be a valuable addition to your business! :)
Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!
Even though I'm uninstalling this app, I thought of coming here and leaving a positive and constructive review for others. Tidio looks great on the website, it's very customizable and their chat bots are super easy to set up. Conversions were great too, I would highly recommend it for the reasons above. Unfortunately for me, I just realize that Facebook messenger ONLY was better for my website, which isn't offered on Tidio.
Thank you for your thorough and honest review. We really hope to see you again in the future. FYI, you can use our Messenger integration only if you wish. Someone from our support team reached out with additional instructions. All the best from Tidio. Stay safe! :)
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!