Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
16 septembre 2015

Super customer service! Very expeditious and customer focused!

Fearlesscharm
États-Unis
6 jours d’utilisation de l’application
24 janvier 2022

Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers

GameZone4U
Bulgarie
6 jours d’utilisation de l’application
TIDIO LLC a répondu 24 janvier 2022

Wow, thank you so much for the glowing review! We're very happy you've found Tidio useful, it does make life a whole lot easier. :)

12 octobre 2020

Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app

Officialinface.com
Belgique
6 jours d’utilisation de l’application
TIDIO LLC a répondu 14 octobre 2020

Thank you so much for the 5stars! This is exactly what our goal was, we are glad you are enjoying Tidio :)

11 juillet 2022

The app is amazing, exactly what I needed for the website compared to another which I installed and straightaway deleted! It is easy to use, and looks smart. To tailor the app, eg colours, logos etc, to suit the website needs, is also a bonus! Also when I needed help, the customer support team were very efficient, helpful and understanding. Thanks Team Tidio!

Carousel Car Parts LTD
Royaume-Uni
6 jours d’utilisation de l’application
TIDIO LLC a répondu 11 juillet 2022

Thank you so much for the lovely review. Great to hear that you like our app! We do our best to support our customers when in need :) You are most welcome and come back anytime :)

24 janvier 2023

Ottimo servizio. Piano gratuito essenziale, di facile comprensione e utile alla causa. Assistenza precisa tramite la live chat

Smarties.bio
Italie
6 jours d’utilisation de l’application
TIDIO LLC a répondu 31 janvier 2023

Greetings! Thanks so much for taking the time to share your positive experience with Tidio :) It's feedback like yours that reminds us why we do what we do, and motivates us to push even harder to improve our app every day. Chris

25 janvier 2019

Excelente aplicación, estare al pendiente de la sucripcion basica aver como esta, pero dentro de lo que cabe esta genial super, me encanto

mave loyal
Mexique
6 jours d’utilisation de l’application
26 janvier 2021

I am using this app to improve my customer support. Extremely easy to set it up. And great help team. Totally recommended

STRANGERS & LOVERS
Royaume-Uni
6 jours d’utilisation de l’application
TIDIO LLC a répondu 1 février 2021

We appreciate the 5 stars! Thank you :)

29 décembre 2016

Awesome app. And great service that had me set up quickly. Can't wait for more functions to be perfected like the multilingual parts. Highly Recommended!

Nextcigar
R.A.S. chinoise de Hong Kong
6 jours d’utilisation de l’application
19 juin 2021

I was looking for a chat-bot solution that will help gain more email subscribers. I have a little small business store with 25K visitors per month. Tidio only served the first 1000 visitors, then the bot stopped working. Now they ask for $89/mo for 20K visitors per month. It's a pure robbery. I know you guys are smart and IT-geeks, and you're surrounded by billionaires and trillion dollar businesses - they are all around you. Then this makes you think that a small business with 25K visitors per month is a billionaire too... this is not true. 25K visitors per month can hardly generate $5K in gross sales. Minus 5% transaction commission, minus 45% operational costs (shopify, apps, google services). So you get roughly 30% of the gross revenues - and that's to put food on a table for a family. Now you want to take $89 from my pocket for just running a bot that asks for a customer's email address. For $89/mo I'll write my own bot with blackjack and hookers.
You guys forgot how hard to earn each dollar. How much daily hard work, sweat, pain and grinding is in each earned dollar.
Good luck!

CAPRON ARTS
États-Unis
5 mois d’utilisation de l’application
TIDIO LLC a répondu 21 juin 2021

Hi, I’m really sorry to hear that you’re not satisfied with our pricing. Tidio has a feature that would ask your visitors for their email address, which is entirely free forever. Our support team will reach out to you with a step-by-step solution. Olek - Head of Customer Experience.

20 mars 2021

I'm not saying this company is a scam company but surely operates like one. Let me explain. They will first offer 30 days for free as long as you dont go over 1000 chatbots , everything was going OK and my Google analytics didn't show an increase in traffic. But after a month once they have your custom they then send message to say I used up my 1000 Chatbot messages when I only probably spoke to 5 people that month. They offered that I should buy the $18 a month which gives me 3000 chatbots which I subscribed to but guess what after few weeks I get a message saying I ran out of chatbots, I couldn't believe it as again probably spoke to about 5 people the following month. Now before the month comes to an end only 2 weeks to my 30 days I get messages saying I ran out of chatbots and i need to further upgrade but the more money I spent with them the less interaction I had with my customers. I would really not recommend this company they are only there to swindle you. Please go for other options. They have no care whatsoever so as long as they have get the most money out of you.

Fuchusi
Royaume-Uni
5 mois d’utilisation de l’application
TIDIO LLC a répondu 21 mars 2021

I'm really sorry to see your review, and I understand why you felt that way - although - Tidio is certainly not a scam company. We are currently working on a different method of calculating the quota in the chatbot that greets new visitors to make sure that it meets our users' expectations. Please note that the chatbot you mentioned was firing every time a new visitor came to your website. This means using the quota quickly for websites with high traffic and is not related to how many conversations you'd started. Again, I'm really sorry; I have reached out to you via email to help you rebuild your chatbot.
Olek