Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
19 novembre 2023

It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.

1212 Beauty Boulevard
États-Unis
Environ une heure d’utilisation de l’application
TIDIO LLC a répondu 21 novembre 2023

Hi there.

We sincerely appreciate your feedback. We're sorry that you had a negative experience with us. Our Team member has already contacted you through the email, we will do our best to help you with the case. Thank you for your cooperation.

5 juin 2023

App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!

HITECHPRICE
Italie
Plus d'un an d’utilisation de l’application
TIDIO LLC a répondu 6 juin 2023

Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!

24 octobre 2023

Molto intuitivo da usare e una bella interfaccia grafica

Misterstep
Italie
22 jours d’utilisation de l’application
TIDIO LLC a répondu 26 octobre 2023

Thank you for the review! Your positive feedback motivates us to keep up the good work :)

29 juin 2023

Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.

Bed Cheff
Espagne
19 jours d’utilisation de l’application
TIDIO LLC a répondu 30 juin 2023

Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors.

Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual.

Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website.

We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.

20 juin 2023

Intervention rapide et efficace. J'apprécie ce live tchat. L'application à l'ai chouette même avec le plan gratuit.

ChooGo
France
4 mois d’utilisation de l’application
4 décembre 2023

Bem simples de se configurar e utilizar.

DELINEA SHOP
Brésil
9 mois d’utilisation de l’application
TIDIO LLC a répondu 5 décembre 2023

Thanks so much for the review! We're glad to hear you consider Tidio easy to navigate, we promise to keep up the good work :-)

7 juillet 2023

Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites

Lux Furniture
Chypre
Environ 11 heures d’utilisation de l’application
12 octobre 2023

Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.

Mein Wanderbuddy
Suisse
Environ 2 mois d’utilisation de l’application
4 août 2023

Tout ce passe bien pour l'instant, le service client répond présent et est performant. A voir dans l'avenir

Deskmate
France
7 mois d’utilisation de l’application
TIDIO LLC a répondu 11 août 2023

Thank you very much for the review! We'll keep improving Tidio every single day!

25 octobre 2023

outstanding customer support

Woofshack
Autriche
Environ un mois d’utilisation de l’application
TIDIO LLC a répondu 26 octobre 2023

Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!