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This seems like a fantastic app and I was very happy to install it, but in reality, it can be a bit complicated and challenging to set up just right. Once all is said and done, to have a reasonable version of this app working you will spend $30 per month... for functionality that doesn't provide a whole lot more than a basic chat app will (other than the automation) but those aren't really that awesome. They are fun at first and seem like they will be excellent, but truly, people just ignore them or consider them an annoyance BUT you will be charged for each automation... until you hit your free limit of 100 hits in a month (a few days at best) then automation go bye bye... unless, of course, you want to pay another $15 to get up to 5k automation. Seem odd to go from 100 to 5K? Maybe just ask us up front for the minimum $15 that you really want... no need for a silly free 100... All this said, the guys seem great and there is real potential in the product, but therein lies the problem, so much has been put into creating a great product that the real world side of the app is lacking.
Hi, Olek here from the Support team. Thank you for your thoughtful and honest review. I reached out to you via email with a follow-up question.
Amazing app. It is really easy to configure it and offers an excellent free plan. If you want a quality live chat, you need this one in your store.
This is a great app. I even saved a sale on the first day of using the app
Awesome App! highly Recommended!
Easy to set up to be sure. Nice features one can add. I do like the ability to chat so easily through my phone. Very nice app.
Super cool chat app! I tested quite a few and ultimately chose this one for my online boutique. Valuable features plus stellar customer service!
awesome and quick service to help us get what we needed accomplished
j'aime beaucoup cette application elle est gratuite et même le support d'aide est excellent et rapide.
Merci beaucoup! Thank you for your review! :)
Bonjour, je remercie Olek qui m'a aider pour mettre en place l'application. Le service client est de qualité, je vous conseille cette application, car c'est la seule qui garde votre client sur la page de votre site en bref, c'est une vraie messagerie.
We are new to the app, and so far we think its great! Martin helped us out with some questions we had in a top notch customer service manner! Thanks Tido, we will be in touch!