Avis (1 925)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
2 avril 2020

De base c'est une bonne application mais malheureusement l'appli ne fonctionne pas bien ! Le chatbot automatique ne fonctionne aléatoirement et c'est dommage car quand il fonctionné il faisait ses preuves ! Je vais me tourner chez un autre concurrent et voir ce qu'on me propose de plus fiable.

REKAPE
France
Environ un mois d’utilisation de l’application
17 mai 2016

The app is really nice. Love all the features that come with it especially the one that allows you to know who is on your website per time and from which country.

Dci Educational
Royaume-Uni
27 jours d’utilisation de l’application
22 septembre 2021

We love the app! We're using the free version and everything we need is possible. One of the few apps with live chat and they really do respond immediately. Support is very kind and helpful.

Zo Zero
Pays-Bas
1 jour d’utilisation de l’application
TIDIO LLC a répondu 22 septembre 2021

Thank you so much for the 5-star review! We are glad that you enjoy the features

22 juin 2015

Payment needed after 30 days. The app automatically stopped after my free trial however it says that is free.

Also the mobile app stopped working because its a paid service.

This should have been clear at the time of registering. Don't put free, when its not.

Athletecounty
Égypte
Environ un mois d’utilisation de l’application
11 avril 2022

I am using this app to help my customers get immediate customer support, and get answers right away. The bot chats are easy to edit and very useful!

Organic Vegan Deli
États-Unis
1 jour d’utilisation de l’application
TIDIO LLC a répondu 11 avril 2022

Thank you for the kind words! We are glad to hear that your company benefits from using our software!

7 août 2023

The customer service team was very professional and patient and dealt with the issue in a timely manner

ULTRON
Chine
1 jour d’utilisation de l’application
TIDIO LLC a répondu 11 août 2023

Thank you for the review! We really appreciate your feedback about our team, we will do our best to offer the best support service!

11 janvier 2022

Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.

Kiz-Adventure.com
États-Unis
1 jour d’utilisation de l’application
TIDIO LLC a répondu 12 janvier 2022

Thanks for the great review! If you ever need assistance setting up a chatbot, head over to Tidio.com and reach out to our Support Team via live chat or email us at support@tidio.net - we'll be happy to help!

5 juillet 2021

Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D

Shirookami
États-Unis
1 jour d’utilisation de l’application
TIDIO LLC a répondu 6 juillet 2021

Thanks for the review! More awesome features are coming we can promise you that! :-)

1 mars 2021

This app is just awesome!! the people who created it are extremely professional! I have never seen an app with this much features! and the free plan is filled with features that are free forever. I have nothing but the utmost respect for the people behind this app, thank you very much guys, this app is exactly what i needed for my business. Thank you

Mavreo
États-Unis
1 jour d’utilisation de l’application
TIDIO LLC a répondu 1 mars 2021

Thank you so much for this amazing review.
We also try to go the extra mile to provide our customers with the product that we can be proud of!
We are happy to hear that we are going in the right direction, and it is also great to have you onboard!

17 avril 2015

Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.

Morphe Brushes
États-Unis
Environ un mois d’utilisation de l’application