Avis (1 874)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 1 octobre 2020

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

Elixir Naturals
Canada
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 12 octobre 2020

Thank you so much! We appreciate your kind words very much :)

29 novembre 2019

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

You Decide Who You Are
Indonésie
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 9 janvier 2020

Thank you so much for your review!

Modifié le 14 septembre 2023

I was hesitant to use a chat because we already had WhatsApp. However, in just a few months, Tidio has really made a huge difference in our conversion rate, The chatbots are great and our customers love the idea to talk to an agent. We are very happy to have Tidio. It has been a great investment, and the customer service is great!

Caballo Bronco
États-Unis
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 1 juillet 2021

Hello!
Thank you so much for your 5-star review! It is nice to hear that we were able to inspire you to start using a Live Chat service :)
We put in extra effort to provide you with features that will assure the success of your business.

12 septembre 2021

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

MY SEXY STYLES
États-Unis
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 13 septembre 2021

Thank you so much for the perfect score :)

2 juin 2022

The service team is great. The app has help me help my customers to answer question about my products and make some sells.

Full Life Gourmet Bakery
États-Unis
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 3 juin 2022

Thank you so much for the great feedback! Reach out to us anytime you need help.

16 décembre 2020

It's a very useful app and helps me to contact my customer and understand whats their question. It has a free live chat option. Thank you Tidio

IZ Destiny
Turquie
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 16 décembre 2020

You are always welcome, we are glad to be a part of your business! :)

29 juillet 2019

This may be the best kept secret of all the shopify eco system. Have tried maybe more than 10 chat solutions so far, but none would hold a candle to this in terms of useability, functionality and effectiveness. Would be happy if it could be a little cheaper but this really is great

operaistanbul
Turquie
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 30 juillet 2019

Thank you so much for your review! Stories like yours motivate us to continue improving our service. :)

Modifié le 1 septembre 2020

We are using Tidio so that we can reply to any queries that customers may have in real time. That's what we wanted, that's what it does! We're finding that this is really popular and encourages sales by meeting any doubts customers might have. It was really easy to set up and is very flexible to configure so that it complements our website design very attractively. The dashboard interface is very intuitive to use. There seems to lots of other useful features to explore so we're minded to do that, as its all been good so far.

Revolutionworks
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 7 septembre 2020

Thank you so much for the thoughtful 5star review! :)

27 septembre 2020

i used this app and it was just perfect, it helped a lot with reaching customers and the design was great and responsive, highly recommended, dont miss it

Medical Video Courses
Pays-Bas
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 28 septembre 2020

Thank you so much for your opinion and 5 stars! :)

30 novembre 2021

Really simple and effective chat system. We use the free edition for live chat only and it is perfect for our needs. We have previously tested the auto chat bot system to prompt users to sign up for the mailing list and similar and it's really effective, though too expensive for our small budget sadly. Highly recommended anyway.

Elegant Bricks Limited
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
TIDIO LLC a répondu 1 décembre 2021

Thank you so much for your review and the 5 stars! We are glad that you enjoy our free features