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Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!
Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)
Great customer service. They will replay and help you with anything, even with the most complicated things. I am using in a while this app , and its great
Hi there! Thank you very much for your kind review, and we're happy to hear that you like our app:) It keeps us motivated to constantly improve Tidio for you! Let us know if you have any questions or ideas.
This app has been extremely easy to use, not only for myself but my customers. I love the option to be able to use it on the computer as well as through the app. That makes it very easily accessible in the office or on the go. There have been a couple of times I had questions about a unique situation, and the customer service reps were VERY helpful. I highly recommend Tidio!
It is always a pleasure to help! Thank you for the great review and the 5 stars :)
Tidio platform has transformed our support process. Its AI resolves up to 70% of issues swiftly, offering quick solutions to common queries. The conversational AI is impressively accurate and responsive.
What sets Tidio apart is its perfect balance of automation and human touch. The live chat and helpdesk features provide personalized assistance when needed. The user-friendly interface and insightful analytics enhance our support operations.
Tidio is a game-changer, streamlining customer service while ensuring satisfaction. It's an essential tool for businesses aiming to enhance their support experience.
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us. The feedback you provided helps us get to know the needs of our customers and the way we could shape our product in the future.
Amazing app, and you can get so much out of Tidio if you set it right. Don't hesitate to talk with their representatives if you have any confusions in setting up your chatbots accurately.
Thank you for your review! We are really glad to hear that you enjoy our product!
They are super fast and resolve any issue you have super quickly. I highly recommend this app to everyone
Hi there! Thank you so much for the kind review and for your recommendation :) Chris
Jakub was very helpful with upgrading our account as our business is growing! The welcome discount code has helped conversions of new visitors to our site.
Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.
Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!
Jakub was very helpful. I am a new Shopify website person, and still learning about how to operate my website. Jakub gave me the links to look at, and helped me through the process. Thumbs up!!!!
Hello!
Thank you so much for the great review, we are really happy to read that Jakub was able to help you in such a great way, please remember we are always here for you!
-Daniel
App works well. Really good intergration to ensure easy to use and have on hand to respond to customers. I actually had an issue with my speed score, thought I'd speak to Tidio thinking it might be the widget (it wasn't) but a guy called Martin on their chat did a full test on our site and gave me a breakdown of what's slowing us down! Really insightful and over and above what I would have expected!
Ah, yes, Martin is an absolute gem! :) Thank you so much for taking the time to submit the review, we really appreciate it!