Avis (1 879)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
10 juin 2022

great support, great app, it's helping me a lot to get a connection with my customers through my website

NatureGlitz
Autriche
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 10 juin 2022

Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!

27 octobre 2017

Love the app, but the service is next to none. We work with a lot of developers on Shopify and we have never had a better customer service experience. keep it up guys!

Shatkinfirst
États-Unis
Environ 2 ans d’utilisation de l’application
23 juin 2021

good job.It's easy to use, and the customer service answers questions quickly and enthusiastically.I will use it all the time.

Z Grills
États-Unis
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 25 juin 2021

Thank you so much! :)

Modifié le 4 mai 2020

I have been using Tidio for just over a year now and it's the best apps I've ever installed on my store.

I would highly recommend Tidio for anyone looking to have an online chat on their website that looks modern, easy to use, and with great support. Chatting with customers is now one of the best ways to engage, which can be the difference in a sale.

When I moved to Tidio from what I was using previously, the difference was immense. This app has made it a really enjoyable experience to chat with our customers helping them with their purchase or just a general question. Having fast customer service is now becoming a key way to stand out from your competition.

For those of us who have tons of customers, we can't always reply to messages instantly, so with Tidio you can setup bots to do the work for you. Great when scaling, as you can handle multiple chat requests all at once. If your not at that stage yet...... its still worth trying Tidio out.

Small Wallets
Royaume-Uni
Environ 2 ans d’utilisation de l’application
26 janvier 2022

Add this info, somewhere;; anywhere;;; "Please note, when on a developer Plan, upgrades to our App aren't permitted. Please subscribe to a paid Shopify plan" this was my issue and I couldn't figure it out for the longest time haha

Minocasa
États-Unis
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 27 janvier 2022

Thank you for the five stars and for your comment! I'll pass this on to the relevant team, we'll make sure this disclaimer is added. Sorry about the trouble!

Modifié le 30 novembre 2021

Best app I've ever had the pleasure of voluntarily paying for. It's simple to learn and use, allows me to get as creative as I want with the chatbots and leaves a great impression on my site visitors. When i contacted customer support for questions on functionalities between paid for plans, they were very proactive and offered me tons of information (I'm sorry I closed the tab before I caught their name, but they were very helpful!)

Bold Ware
R.A.S. chinoise de Hong Kong
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 1 décembre 2021

Thank you so much for your amazing review! It is always great to hear how our customers are enjoying our product. We really appreciate the 5 stars

20 septembre 2022

This app is crucial for us to engage customers on our website. It is easy to setup and the chat support for this app is great. This factor is important when considering what apps to on board to your website. The support is probably as important as the feature it has.

One Futureworld
Singapour
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 20 septembre 2022

Wow, thank you so much for taking the time to submit this review! We're very grateful for your feedback, and we hope your business continues to benefit from using Tidio!

12 juillet 2021

La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.

mourgreen
France
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 13 juillet 2021

Thank you for the review! :)

6 juillet 2017

Gave it a go on the Trial Version and even that had automation settings i could use! With the upgraded version i can do even more! Thanks guys, our customer service has improved amazingly!

Bikeaddicts
Afrique du Sud
Environ 2 ans d’utilisation de l’application
30 mars 2021

Brilliant app and brilliant customer service. We're very impressed with how much you can get from the basic package. Well done to the developers.

Your Full Potential
Irlande
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 30 mars 2021

Thank you so much! Our whole team is glad and motivated to see your amazing review :)