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I have been using the free version of Tido Live Chat until the business gets bigger. This is such a great app, easy to set up and to integrate with your site. You can see when customers are online and what they are looking at at any given time. Staff are very helpful and quick to answer any queries. Highly recommend.
Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!
Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.
A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!
Thank you! We're glad you like our design. :)
great customer service and very easy use app. It has lots function as well. I guess this one should be the one I am looking for
The best customer service and has really helped our store so much. We offer one of a kind unique accessories so people are always emailing, our customers now reach out on here! So amazing!
Works great so far and great support ,
very easy to get started and looks nice ,
Recommended ! ...
Thank you so much. Cheers from the support team! :)
As a new ecommerce business owner, I loved how straight forward and use-friendly this app is! They guide you through all of the relevant information and give you great tips for improving user experience on your website. I love it!
This is exactly what we going for :) we are very glad you are enjoying Tidio!
Great extension. Works seamlessly.
The app stuffed up our theme and caused a major malfunction. In addition, after over a year they suddenly deleted our premium account, configured chatbot, and all the customer base for no reason. BEWARE!
We're sorry -- in response to the globally imposed sanctions, Tidio is suspending all operations in the sanctioned countries. Since your account has been identified as originating from one of them, Tidio has terminated your account as we've informed you via email. If your business has no connections with the sanctioned list, we can help you create a new account. We've reached out to you directly via email with a more detailed explanation.
Olek - Tidio
The app is pretty darn awesome but the customer support to help non techy people like me is second to none. Thanks so much team Tidio!