Avis (1 926)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
4 novembre 2021

The app is the best out of best in ecommerce world jsussysysysysysysysysysysysysysysysysysyssysysysysysys

WEST COAST DYNAS
États-Unis
Plus de 2 ans d’utilisation de l’application
TIDIO LLC a répondu 4 novembre 2021

Thank you so much for your kind words! We really appreciate the 5-stars review

17 janvier 2022

Easy to navigate but can be more organized in the inbox section. Looking forward to new upgrades though.

Root Remedies
Malaisie
Plus de 2 ans d’utilisation de l’application
TIDIO LLC a répondu 18 janvier 2022

Thank you for the review and the feedback - in case you'd like to discuss it further, please contact us at support@tidio.net.

14 décembre 2021

Great feature on my website. Allows me to answer questions and direct customers to products in real time.

Milk Shop
Canada
Plus de 2 ans d’utilisation de l’application
TIDIO LLC a répondu 15 décembre 2021

Thank you so much for your review! We are glad that you find our app useful and helpful!

17 août 2023

Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.

ZodiaVista
Suisse
26 jours d’utilisation de l’application
TIDIO LLC a répondu 7 septembre 2023

Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!

6 avril 2016

We at BeautifulThins.com have used Tidio Live Chat for some time now. During this time we have tried using other chats available on the market and came to conclusion that Tidio, our first choice, is still the best option. Tidio amazed us with with its broad functionality and easy to use interface and that all available on the free plan (which is especially important for us at the moment, as we are a young company). Tidio also positively surprised us with a mobile app and a chrome extension, these 2 are really useful and make you as a business "always online" and ready to help our customers when needed, not only when we are specifically logged in on shopify chat. We particularly like, that we can set up the view of our chat (business style or modern), the sounds that gives us info if someone came to our page, possibility to see from which browser and country the customer is browsing our page. All very convenient and gives needed info at one glance! So, thank you Tidio team, we really enjoy your App!

Beautifulthins Com
Estonie
Environ 2 ans d’utilisation de l’application
28 juillet 2022

C'est incroyable, merci beaucoup pour cette application !
En espérant qu'à la fin de ma période d'essai de 7 jours, je garde quelques fonctions que j'ai actuellement.

ALTO
France
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 1 août 2022

Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. After the 7 day trial you can still use the most essential features that allow you to communicate with the visitors of your website. Here's some more info about the Trial, and what happens after it's passed: https://help.tidio.com/docs/tidio-trial-version#trial-period
Chris

10 juin 2022

great support, great app, it's helping me a lot to get a connection with my customers through my website

NatureGlitz
Autriche
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 10 juin 2022

Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!

27 octobre 2017

Love the app, but the service is next to none. We work with a lot of developers on Shopify and we have never had a better customer service experience. keep it up guys!

Shatkinfirst
États-Unis
Environ 2 ans d’utilisation de l’application
23 juin 2021

good job.It's easy to use, and the customer service answers questions quickly and enthusiastically.I will use it all the time.

Z Grills
États-Unis
Environ 2 ans d’utilisation de l’application
TIDIO LLC a répondu 25 juin 2021

Thank you so much! :)

Modifié le 4 mai 2020

I have been using Tidio for just over a year now and it's the best apps I've ever installed on my store.

I would highly recommend Tidio for anyone looking to have an online chat on their website that looks modern, easy to use, and with great support. Chatting with customers is now one of the best ways to engage, which can be the difference in a sale.

When I moved to Tidio from what I was using previously, the difference was immense. This app has made it a really enjoyable experience to chat with our customers helping them with their purchase or just a general question. Having fast customer service is now becoming a key way to stand out from your competition.

For those of us who have tons of customers, we can't always reply to messages instantly, so with Tidio you can setup bots to do the work for you. Great when scaling, as you can handle multiple chat requests all at once. If your not at that stage yet...... its still worth trying Tidio out.

Small Wallets
Royaume-Uni
Environ 2 ans d’utilisation de l’application