Avis (1 926)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
3 septembre 2019

I love this app. The chatbots have been great for conversions so 5 stars. Support is also quick helpful and efficient

Art Space
Nouvelle-Zélande
9 mois d’utilisation de l’application
TIDIO LLC a répondu 16 septembre 2019

Thank you so much!

9 août 2023

Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.

Gussi
États-Unis
9 mois d’utilisation de l’application
TIDIO LLC a répondu 11 août 2023

Thanks so much for sharing your experience with us. We are glad to hear you like using Tidio and you know you can always count on us to help!

19 août 2016

Really great app. Makes chatting with customers so easy. We would highly recommend.

Greatrads
Royaume-Uni
9 mois d’utilisation de l’application
Modifié le 20 décembre 2014

One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.

Aksarben Wireless
États-Unis
9 mois d’utilisation de l’application
11 octobre 2017

Brilliant customer service and support on all functions.

Vegan Nutrition Store
Royaume-Uni
9 mois d’utilisation de l’application
Modifié le 27 mai 2015

We've been using Tidio Chat for 8 months now and have been extremely impressed. On the first day of installing it we upsold a customer by £100. We knew then we had to upgrade to PRO because this is an invaluable app which works. We speak to many customers a day using it, persuading prospects to purchase. Just having it on the website creates an element of trust - a human name and face to the brand. This is a great app which is constantly updating with new features being added. We had a slight glitch once but the Tidio team was easy to get hold of and solved the problem in minutes. App support is a must and these guys would get an A*! Great application which is a must for any online store. Yay Tidio :)

Celebrity Inspired
Royaume-Uni
9 mois d’utilisation de l’application
10 mars 2016

Excellent professional service. Really helpful if you ever need to contact them . Good value for money. Cant fault them!

M Doors
Royaume-Uni
9 mois d’utilisation de l’application
28 février 2019

This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better help desk than that! Highly recommended :)

Kreative Hedgehog
Royaume-Uni
9 mois d’utilisation de l’application
8 février 2018

very helpful. thank you for responding so fast.

Thebabycornerburbank
États-Unis
9 mois d’utilisation de l’application
18 septembre 2023

Foremost we have a multi language shop and we want at least the chat widget and the bot texts to appear at least in 9 languages. A lot of work to set up, but Tidio can make it happen. Recently installed Tidio on a 2nd shopify store where before I installed Tidio, the native Shopify chat app was blocking the whole screen on mobile, so if customers left a message, they could not go back to the website, with Tidio absolute not the case, works smoothly. Now I have access to the chat communications from 2 websites in 1 app. and our facebook and instagram accounts are connected as well, so overall extremely happy how Tidio performs.

Barista och Espresso
Suède
9 mois d’utilisation de l’application
TIDIO LLC a répondu 25 septembre 2023

Thanks for the review! I'm really happy to hear Tidio meets your expectations and the available solutions allowed you to achieve your exact setup needs!