Avis (1 930)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
4 octobre 2016

Fantastic app, cant ask for better 5*****

Mega Deals 4 U
Royaume-Uni
8 mois d’utilisation de l’application
Modifié le 28 octobre 2019

This app is fantastic. Some of our costumers do not use Facebook or Watsup, for some strange reason, and Tidio is hands off the best solution for live chat communication with them.

Also the costumer support is surprisingly attentive and helpful (talking to you Olek). And the bot making process is quit enjoyable.

Meromia
Israël
8 mois d’utilisation de l’application
TIDIO LLC a répondu 25 octobre 2019

I'm really sorry to hear that - this issue is caused by two chats being installed at the same time. One comes from our plugin on Shopify, while the other was installed manually using a JavaScript code. We should be able to fix this for you within a few minutes. Olek - Tidio.

26 juin 2020

Really great App. Easy to set up and easy to use. I like that I get noticed when a user is entering the site and I can even follow which pages he is checking.

VIANDY
Allemagne
8 mois d’utilisation de l’application
TIDIO LLC a répondu 30 juin 2020

Glad you like Tidio! We do our best to be a great addition to your business :)

12 janvier 2022

This app is a great addition to my business & customer service is super efficient & goes above and beyond!

The Watch Edit
États-Unis
8 mois d’utilisation de l’application
TIDIO LLC a répondu 13 janvier 2022

Thank you for the perfect score and the great feedback! It means a lot!

20 mars 2018

App with great potential. Easy install and low learning curve.

Deepagurnani
États-Unis
8 mois d’utilisation de l’application
8 octobre 2018

Love this app very easy to use, great interface. Support is 100%, i chatted till 10.30pm. The bot will save us loads of time.

Bravuralondon.com
Royaume-Uni
8 mois d’utilisation de l’application
7 juin 2016

Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.

Joliebeauty
Royaume-Uni
8 mois d’utilisation de l’application
26 octobre 2021

Great support, user-friendly and practical service. Easy to change branding, a premium service which you need to purchase, but overall very smooth to setup.

TechClass
Finlande
8 mois d’utilisation de l’application
TIDIO LLC a répondu 26 octobre 2021

Thank you so much for your kind review! We are happy that you find our product easy to use and user friendly!

15 octobre 2021

great app for live chat service and customer care
I give five star for the app and five star support

Shop On Line Happy Casa Store
Italie
8 mois d’utilisation de l’application
TIDIO LLC a répondu 15 octobre 2021

Thank you so much for the review! We really appreciate the kind words and the 5 stars

4 juillet 2022

I needed to know how to remove the Tidio chat from my password page as I am yet to launch my business. Martin was super efficient in helping me out and within 30 seconds was able to navigate me to the right place to do so! What a great app!

iyla beauty
Australie
8 mois d’utilisation de l’application
TIDIO LLC a répondu 4 juillet 2022

Thank you so kindly for the lovely feedback you left. We're glad to hear Martin was able to help you with your request :) Should you need any additional help just let us know! :)