리뷰 (1,930)

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 2월 5일

The app has very simple and elegant design. It by far one of the best additions to our store. There are so many ways to customize functionality to fit your needs. Also the mobile app is fully featured (we run a lot of your business from our phones). We were missing notifications on competitive platforms. The customer support is crazy good. I mean stupid good. I really wish that you could get this kind of responsiveness and knowledge from my other vendors. Thank you TIDO for all that you do!!!!

Kitchen Appliances Pro
미국
앱 사용 기간 3년 초과
2017년 5월 24일

One of the best apps on Shopify. Very easy to setup, many customization options and great customer support. Highly recommend it to anyone.

Naazlin
캐나다
앱 사용 기간 3년 초과
2023년 6월 30일

Good app & support. I recommend for improving conversions on my site putnams.co.uk

Putnams
영국
앱 사용 기간 3년 초과
2021년 11월 24일

Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal

bluboho
캐나다
앱 사용 기간 3년 초과
답글 TIDIO LLC개 2021년 11월 25일

Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)

2016년 7월 27일

Very easy to use. Free version only allows one chat at a time. No issue for our low volume business. iOS app is great!

Davidson Violins
미국
앱 사용 기간 3년 초과
2022년 9월 19일

The Tidio Chat system has been great for our website, https://geojango.com Customers like the ability to instantly reach out about questions and we can quickly reach back to help in quickly closing a sale. The staff at Tidio has always been quick to help with questions. We are super pleased and recommend their app! We also like the way that we can add animated gifs in the chat and customize the colors. The workflows have been awesome! We figured out a way to block chats from locations that we are unable to service. That has been a great time saver. Just wish we could 'ban a visitor' very quickly. Currently, we have to dive into the Visitor Details 3 layers deep to ban someone that is trying to spam us. Hopefully, this will be available soon, otherwise all else is great!!!

GeoJango Maps
미국
앱 사용 기간 3년 초과
답글 TIDIO LLC개 2022년 9월 20일

Thank you so much for your great review!

Please rest assured we have already passed the feedback in regards to a quicker way to ban visitors.

2016년 7월 30일에 편집됨

Wonderful app. I never have a problem selling to people I can speak with, and Tidio lets me get in touch with live viewers. Very customizable and easy to use. Android app is pretty great as well, but I didn't notice a way to go full offline on all devices via the mobile app. Would love that feature.

EDIT: Olek reached out personally and helped me with my issue. Very friendly to work with, and I love the app!

Ground Control Coffee
미국
앱 사용 기간 3년 초과
2016년 9월 6일

This an awesome app and the support is even better! Tidio Live Chat ROCKS!

210geeks
미국
앱 사용 기간 3년 초과
2022년 3월 14일

We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.

Jealous Gallery
영국
앱 사용 기간 3년 초과
답글 TIDIO LLC개 2022년 3월 14일

Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.

2019년 12월 17일

Great chat app. I have tried a few and had loads of glitches. This one works seamlessly, the support team are really responsive and helpful, and theres lots of easy suggestions for things you can do to increase sales. Of course, just being able to chat to them in real-time is the best sales method of all! Thanks Tidio!

Spencer and Rutherford
오스트레일리아
앱 사용 기간 3년 초과
답글 TIDIO LLC개 2020년 1월 9일

Thank you so much for your review!