Tidio Live Chat & AI Chatbots , 리뷰 1,850개

Really helped to convert more ! totally recommend for new stores or now based stores trying to get their client's trust

Awesome Idea! This app actually is pretty well done and out of all the apps we tested actually appears to perform well and seems very well made and professional. The issue is that it’s pricing is confusing and excessive. They advertised one price(which has since been removed thankfully), and then once you had the app installed you could no longer find that price only higher pricing. The pricing structure itself is somewhat confusing from inside the app. Your not really sure how to upgrade, and what exactly your getting or even paying. While the app itself seems very professional the pricing setup seems almost “scammy”. Also pricing is somewhat unreasonable as others have also stated. It doesn’t scale very realistically with a normal store. If the pricing was more reasonable, clear, and realistic this app would be a winner. Just provide reasonable pricing that doesn’t take advantage or gouge the users, realize that most Shopify users are getting nickeled and dimed to death with app addons just to make their stores function The way they should. If only there was an app that performed well, had good service and scaled reasonably with your stores success, actual tangible increase because of that app, wow now that would be something unfortunately it just doesn’t exist that we’ve found. If we are paying for something extra there should be accountability for that app to perform. As it sits now this app is decent in function but the pricing is completely unrealistic for what you actually get.

The one live chat app that rules them all. This has become an essential part of my online store. Thank you Tidio!

I've only just installed the tool for my Shopify website, but their help has been incredible! They reply back immediately! Love how the chat looks on my website, it's really clean yet you can customise it to your brand's colours.

An excellent product. The combination of mobile apps and extensive set of features puts this app before its competitors.

I am new to the app but have found the layout and usability incredibly easy to use. Highly recommended!

Very good app, highly intuitive. Runs clean and helps with conversions. I highly recommend it.

This app is exactly what I was looking for! I needed a little help getting all set up but support chat was awesome and walked me through everything! 100% recommend this app!

Great product and terrific support so far. Still new with it so I will update my review as I spend more time with it. Update. So far I would still say it is a good product. It has a good set of features and things like seeing what they are typing, incoming visitor notifications etc... are nice perks. I would suggest however if you have a somewhat busy site that if you plan on using the bots, you will have to pay $30 a month to get both the communicator package and the automation package. If you go with the Automation package you lose all the perks from the communicator package and if you go with the communicator package you only have 100 triggers to work with per month. It would be nice to have a communicator package with an upgrade option for some more money, but to make it a either this or that or pay double option I think is a little bit much. But, if you have the money, from what I have seen so far it is a nice package. Just think in the end it may be a bit much for us. I am going to stick with it for a bit though to give it a fair shot. Will update again if I have anything new.

Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional