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Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.
Thanks for the great review! If you ever need assistance setting up a chatbot, head over to Tidio.com and reach out to our Support Team via live chat or email us at support@tidio.net - we'll be happy to help!
Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D
Thanks for the review! More awesome features are coming we can promise you that! :-)
This app is just awesome!! the people who created it are extremely professional! I have never seen an app with this much features! and the free plan is filled with features that are free forever. I have nothing but the utmost respect for the people behind this app, thank you very much guys, this app is exactly what i needed for my business. Thank you
Thank you so much for this amazing review.
We also try to go the extra mile to provide our customers with the product that we can be proud of!
We are happy to hear that we are going in the right direction, and it is also great to have you onboard!
Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.
So far this app is awesome! I like the array of chatbots, but it is a little difficult to create one on your own.
Thank you so much for the feedback! It is very important to us so that we can improve for our clients :)
They have a generous service and they answer very quickly highly recommend
Thank you for choosing us and for the review. Your feedback motivates us to and we can’t wait to exceed your expectations with our product and support :-)
We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.
Very quick implementation, and a chat if you need help as well. Quick and responsive, a great addition to my website.
Great to hear you enjoyed the quick implementation! Should you need some assistance just let us know!
An app very useful, really friendly technical support. We recommend it
I had an issue getting the Live Chat and Chatbots to work on my site. I used Tidio's live chat and spoke with a senior developer. He was super knowledgable and spent the time walking me through how to solve the issue. Once I had completed the steps, he tested it all for me and it worked great. He even replenished the bots used in the testing process :) Highly recommend for their support. I will now get on with using the app.
Thank you so much for your great review and the 5 stars :) We will make sure to compliment the person who helped you!