리뷰 (1,908)
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평점별
L'assistenza è molto rapida e risolutiva. Ho contattato l'assistenza per un problema relativo all'installazione e hanno prontamente risolto. Consigliatissimo!
THank you for the lovely review! You can always count on our Customer Support staff to do there best to help with any issue that may come up!
Really great customer support when we needed to organize a new project. The agent was patient and kind :)
Hi there! Thank you so much for the kind review :) It's great to here that your inquiry was resolved in a professional manner. Let us know in case you need anything else! Chris
Great cusotmer service 24/7! Well done, Tildo team!
Love the easy to use app & design - works perfect with shopify template.
Our web-shop visitors love the chat option, helps us a lot to communicate with potential & current cusotmers.
www.aliceandwhite.com
Stockholm, Sweden
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
One of the best customer service departments I have ever dealt with. They did what it took to correct the issue I had and answer all of my questions. We love how the app works and would definitely recommend to any and all companies looking to reach out to their customers. 5+++ Stars
Jason Plevell
PPGI
http://theextremepotential.com
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
Great free app. Simple and customer support very good too. Thank you
Absolutely love this app! I have a small store so for a beginner it's amazing that I can find apps like this that offer a free plan, not to mention it is extremely helpful to boost your sales! Customer support is extremely friendly and helpful as well.
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button.
Be careful. Both formats of the widget (unless you choose a side bar) will cut into your checkout button. I was surprised to find not only did the Modern Them bottom widget take up most of the checkout button, it's invisible hyperlink area extended out past the actual widget itself making it almost impossible to click "check out" almost every where you click on the check out button just pops up the chat.
The business theme bottom widget also cuts significantly into the check out button. It would be incredible if they would have more (smaller) options for the chat on the bottom right hand side of the screen that wouldn't get in the way of the most critical functionality of an ecommerce store.