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The chat support is really helpful! And the agent is really nice, especially Daniel!! The app helps my shopify!
The customer service is very quick. Texted a representative in the chat box on their website, and they had someone fixing my issue right away. It was resolved in about two minutes .
Hi! Thank you for the lovely feedback, we try our best to help our customers when we can :) Should you come across any other issues, just let us know.
very very good service love to work with it from the first minute :) also easy to handle and very individuell
We're so glad to hear you love working with our app! Thank you for the five stars!
Cool app, and can do amazing things!
Tidio is super helpful for us as a small business to manage customer enquiries quickly and more efficient. Though I find setting up automated chat bots is a bit tricky, their customer service is fast and very helpful. They even gave me some more ideas on how to use it and how to better interact with customers! Thanks Tidio :)
Thank you so much for your review! We really appreciate your kind words and are happy to help :)
Love the app, and the customer support has been great throughout. I've been using the app for a couple of months and it's been great, and the dev team are quick to listen to feature requests.
Thank you so much for the encouraging and kind words! :)
Tidio has made it easier to talk to my customers, bring in new ones and integrate with Messenger on Facebook as well! Well worth the money! Seamless integration.
We are so glad that Tidio helps you communicate with your visitors!
Thank you so much for the review :)
The app and support have been wonderful, only complaint is I do find some glitches or confusion when dealing with other sources such as Facebook. But probably just user error, thus no need to take stars off.
Thank you so much for the review! We always try to help our customers when something is not working as intended or if there are troubles with getting an integration to work, so if you encounter any issues, please let me know at m.przekop@tidio.net
We love the app. It works perfectly for us. Customer support is also very friendly and helpful.
Great app, very well thought of, looks great on our website :)