Tidio Live Chat & AI Chatbots

I havent tried the app software as i just installed it but customer service is awesome. I hope that the software is as great as there customer service.

Only been using it a couple days so far, but the ease of installation, and added customer service feature, really makes me feel better about our store. The customization is also simple and thorough. As returning customers, and even new ones file in, it's gonna be interesting how they'll make use of the added feature

Shoesandapparel.net

Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

1. I am new to them, but they have a small dynamic video to facilitate beginners to use the app. Personally, I think it is a worthwhile choice for businesses and stores.
2. when looking for help from customer service personnel, there are many buttons to choose. It seems very detailed, but as an inquirer, I may prefer to get a direct answer or solution, which makes it easier to communicate with the consultant. Even if you can solve the problem by constantly clicking the button, you still feel that it is a waste of time (this article is only for me). Fortunately, their customer service staff responded very promptly, so overall it was pretty good.
3. this item is well received!

Installed & tested it for EEZITEC.com & so far so good! Will update this review as necessary but works very well thus far!

Great app to communicate with customers. Gives you a lot of helpful information about the customer (location, cart, etc.) and is customisable to a great extent. Unfortunately, some features just turn off when the free trial period is over without knowing that they will (we thought only the number of admins will go down to one).

That app works great to add value to our business. The free version is missing a few features, which I can understand, but is a must have app for every store.

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys!

Check it out at https://lg-perfumes.de/

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied