리뷰 (1,867)

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2017년 5월 3일

I havent tried the app software as i just installed it but customer service is awesome. I hope that the software is as great as there customer service.

Pet N Kin
미국
앱 사용 기간 9개월
2016년 5월 20일

Only been using it a couple days so far, but the ease of installation, and added customer service feature, really makes me feel better about our store. The customization is also simple and thorough. As returning customers, and even new ones file in, it's gonna be interesting how they'll make use of the added feature

Shoesandapparel.net

Karizma Shoes And Apparel
미국
앱 사용 기간 9개월
2017년 10월 7일

Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.

Electric Bike Zone
미국
앱 사용 기간 8개월
2023년 7월 24일에 편집됨

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

lil'Vistas
영국
앱 사용 기간 7개월
2022년 6월 20일

1. I am new to them, but they have a small dynamic video to facilitate beginners to use the app. Personally, I think it is a worthwhile choice for businesses and stores.
2. when looking for help from customer service personnel, there are many buttons to choose. It seems very detailed, but as an inquirer, I may prefer to get a direct answer or solution, which makes it easier to communicate with the consultant. Even if you can solve the problem by constantly clicking the button, you still feel that it is a waste of time (this article is only for me). Fortunately, their customer service staff responded very promptly, so overall it was pretty good.
3. this item is well received!

Pandrohouse
중국
앱 사용 기간 8개월
답글 TIDIO LLC개 2022년 6월 21일

Thank you so much for the in-depth feedback, we'll let our chatbot designers know about your comments. We try to design our chatbots to be as helpful as they can, but you can always reach out directly to our Customer Support Operators if the chatbot cannot help you. :)

2016년 10월 11일

Installed & tested it for EEZITEC.com & so far so good! Will update this review as necessary but works very well thus far!

Eezi
미국
앱 사용 기간 7개월
2016년 8월 31일

Great app to communicate with customers. Gives you a lot of helpful information about the customer (location, cart, etc.) and is customisable to a great extent. Unfortunately, some features just turn off when the free trial period is over without knowing that they will (we thought only the number of admins will go down to one).

Hummingbird 9
오스트레일리아
앱 사용 기간 7개월
2016년 2월 18일

That app works great to add value to our business. The free version is missing a few features, which I can understand, but is a must have app for every store.

Print Your Mind 3d
캐나다
앱 사용 기간 7개월
2017년 6월 5일

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys!

Check it out at https://lg-perfumes.de/

L G Perfumes
독일
앱 사용 기간 7개월
2020년 9월 13일

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied

Kisyshop
영국
앱 사용 기간 7개월
답글 TIDIO LLC개 2020년 9월 14일

Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)