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What can I say, installed the app, set it up and within the first 24 hours we had almost £2000 in sales resulting from the live chat. Worth every penny, first impressions a superb app!!
Wow, that's amazing! We're really proud Tidio has helped you achieve this.
Great customer service. They will replay and help you with anything, even with the most complicated things. I am using in a while this app , and its great
Hi there! Thank you very much for your kind review, and we're happy to hear that you like our app:) It keeps us motivated to constantly improve Tidio for you! Let us know if you have any questions or ideas.
This app has been extremely easy to use, not only for myself but my customers. I love the option to be able to use it on the computer as well as through the app. That makes it very easily accessible in the office or on the go. There have been a couple of times I had questions about a unique situation, and the customer service reps were VERY helpful. I highly recommend Tidio!
It is always a pleasure to help! Thank you for the great review and the 5 stars :)
Defaulted to paid plan. Lucky I saw it and downgraded myself to free. I wonder if I am going to get charged if I didn't see it.
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Update:
I was not charged. Olek Potrykus from customer service contacted me through email and after several round of replies I understood that they do not have anything like a defaulted to a paid plan (though I saw it in the app. If I ever see it again I'll probably show it) and there will be a screen that gives the user a choice to continue on the paid plan or continue as basic.
So in the end, everything is as normal! Thank you Olek!
Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!
Thank you so much for your thoughtful and kind words :)
easy to install and use,the app is so great.I recommend you use it.
Very nice,it's very convenience. Thanks
We are really glad to hear it! Thank you so much for the 5stars :)
It's been brilliant - we have been chatting with our visitors seamlessly on iphone and desktop. You can see in real time which page of your site the visitor is looking at, and ask them questions accordingly. Great customer support. HIghly recommend!
Utilicé esta app y me ha funcionado de maravillas, solucionó el problema con carritos abandonados a demás de que ha sido muy útil para lograr ventas en mi tienda online. El servicio al cliente por chat super efectivo
Thank you so much for your review! We are also glad that you enjoy our "abandoned cart" feature.
Incredible support and I really love how non-invasive this bot is while still being very engaging & helpful. it's a hard balance to strike and only time will tell but I feel like these guys have got it right. :-)
Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas:
Great App!
With many features for many devices.
Great help.
One of the best.
Very friendly.