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Awesome! Does everything it said!
The app works amazingly when you are logged on to the desktop version. For some reason, I still miss messages from customers when I try to access it from my phone. The 5-stars is for the excellent customer service from the Tidio team! If I have a question, they are there immediately to answer it. My rep even taught me a few tricks that would generally help me when testing out my site. I appreciate them greatly!
The chat service is fantastic and the support even better! Great service, congratulations! I surely recommend!
Thank you so much for your review!
I love tihs app a lot, I can answer my customers questions even when I am doing the groceries hehe
Great app. It sends an email when someone uses the feature. I really like how it is set up. Have had no problems yet with the app.
Thank you so much for the 5 stars!
I use tidio to chat with customers online and it's great! I think it has helped me get back a lot of clients that I might have lost
Hi there! Thank you very much for your kind review :) Glad to hear that Tidio is supporting your business. Let us know if you have any questions or ideas!
Everyone should have Tidio! I am not just saying this for no reason at all, it is a chat box that can be utilized any where you are. Even on your desktop! I had Tidio for my store last year then decided to try out the shopify inbox. However, that was a big mistake leaving Tidio as the shopify inbox is experiencing tech problems, and I was unable to communicate with my customers. Thus, I decided to give Tidio another try, and I am so grateful to be able to integrate them once again! My customer rep Martin, is amazing to work with, very knowledgable, and helpful to no end! He is so incredible, I hope he gets a raise! :) Because of his help, I am able to chat with my customers right from my desktop without a browser! How awesome is that!!?? Take the chance on Tidio, you will be happy you did, and so will your customers! Blessings, and as Always Happy Organics from HeavenAh Organics, Nia
Hi Nia! Thank you so much for the amazing review :) It's so great to know that you like using Tidio so far. We're also happy that Martin was so helpful, he's one of the best :) Let us know in case you need any further guidance. Chris
great app. arek support top. install it
Super appli ! Permet de gérer le service client en direct sur le site, le plan gratuit est suffisant pour un petit site. Leur service client est très à l'écoute et réactif. Je recommande !
I've tried most of the chat apps on Shopify. Tidio Live Chat is by far the best app, with a very fair price point per operator.
The interface is clean, super easy to use, and you can be up in running in less than 2 minutes!
I like the fact that the chat window appears as the business itself, and when an operator joins the customers chat, the chat window changes from 'the business' to the operator.
There are choices from a variety of looks, with tons of customization options, being able to customize your chat however you want or put it on it's own page on your site if you prefer. Knowing what your customers are looking at on your site, or where they may be getting stuck is a sweet feature.
Tidio also has an app for android and ios that performs well. The app has notification options so you can hear new chats or visitors coming in while on the road. I can't stress enough how much of a needed feature that is.
I'm glad I tried this app, and I'm positive you will be too.
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