Omtaler (1 924)
Raffiner
-
Etter vurdering
An amazing app! and customer service!
would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!
If you're looking for an app that allows you to communicate directly with your customers, look no further!
The chat works flawlessly on both desktop and mobile and the GUI can be customised with ease.
The support for the app has also been exceptional!
Thanks to the Tidio Team!
Awesome support and a great tool. You can choose from many bots and functions that make your store better.
What a Fantastic App! It is now a must have for every store that I create. I highly recommend tidio to increase your CR.
Excellent app. Very helpful and very easy to use . Very very happy with this application. I recommend it
Thanks a lot for the review and for the recommendation! We are very grateful :)
Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner
Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!
Excelente aplicación, muy útil para mi tienda, sencillo y fácil de implementar. Lo recomiendo mucho para todos aquellos que inician su tienda por su plan free.
Hi there! Thank you very much for your kind review :) We're glad to hear that it's working out well for you. Let us know if you have any questions or ideas!
Amazing app and amazing Support! you can make bots as per your need! Amazing work tidio! we are a startup now, when we raise funds and everything, we are going to rely only on tidio for all our customer satisfaction thing. Shoutout to Olek from the team who was amazing!
Tidio is great! I love this app so much! I have the desktop app and the app on my phone so I can receive chat messages at all times, allowing my customers to always be in contact.
ShopiifyのデフォルトにもIndexというチャットツールが付いているのですが、体感上はこのアプリに課金するだけの価値はある印象です。
比較してレビューします。
- Inboxでは、チャット中の未送信テキストが見えないが、Tidioでは見える
- Inboxでは、チャット中のお客様が見ているページが見えないが、Tidioでは見える（お客様の言葉が足りないときに、商品ページを見ると分かりやすい）
- Inboxでは、複数サイトの切り替えが非常に面倒だが、Tidioはそうでもなさそう（試してはいない）
- Inboxでは、Botの自動応答フローが非常に簡易だが、Tidioはかなりきめ細かくスムーズな会話の流れが作れる
といいところを書いてきましたが、不満がないわけではありません。
- UIは日本語化されていない
- 瞬間的に表示されるメッセージも英語のみ（お客様がびっくりしそう）
- 送ったメッセージを訂正／削除できない
以前に比べて通知が強くなり、送られたメッセージに気づかないケースは激減しました。
また、お客様に見えるメッセージがごく一部英語なのが多少気になりますが、まあ致命的ではないかな・・
全体としては。課金する価値が充分あるアプリです。