Tidio Live Chat & AI Chatbots
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Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
- Høydepunkter
- Populært blant bedrifter i USA
- Fungerer med de nyeste temaene
Språk
Engelsk, Tysk, Fransk, Italiensk, Portugisisk (Brasil), og Spansk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.meKategorier
Alle funksjoner
Sanntidsmeldinger
- KI-chatroboter
- Live chat
- E-postchat
- Videosamtaler
- Sosiale medier
- Filopplastinger
- Flere språk
- Push-varsler
- Agentanalyse
Automatiserte svar
- Gjeninnhenting av handlekurv
- Rabatter
- Vanlige spørsmål
- Hilsener
- Hurtigsvar
- Upsell
- Spørreundersøkelser
Tilpasning
- Farge og skrifttype
- Emojier og klistremerker
- Chatvindu
- Åpningstider
- Velkomstmeldinger
- Chatknapper
- Tagging
- Chattilordning
- Chatflyter
- Agentavatar
Kanaler
- E-postadresse
- Live chat
- Chatrobot
- Sosiale medier
- Selvbetjent
- Kontaktskjema
- Vanlige spørsmål
Arbeidsflytautomatisering
- Svar automatisk
- Svarmaler
- Svar fra kunstig intelligens
- Billettutstedelse
- Enhetlig innboks
- Tilordne automatisk
- Regelbaserte utløsere
- Tagging
- Oppdagelse av søppelpost
- Kundevarsler
- Spørreundersøkelser for tilbakemeldinger
- Flere språk
- Analyse
- Rapporter
Sanntidsmeldinger
Automatiserte svar
Tilpasning
Kanaler
Arbeidsflytautomatisering
Priser
Free
Gratis
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / måned
eller $290/år og spar 17 %
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7-dagers gratis prøveperiode
Flows
$29 / måned
eller $290/år og spar 17 %
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7-dagers gratis prøveperiode
Lyro AI Chatbot
$39 / måned
eller $390/år og spar 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (1 922)
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
Always a help. Thanks so much.
Thank you very much for your feedback!
Brukerstøtte
TIDIO LLC kan besvare eventuelle spørsmål du har om Tidio Live Chat & AI Chatbots.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
14. juli 2014
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