Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Priser
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Høydepunkter
Populært blant bedrifter i USA
Fungerer med de nyeste temaene
Vurdering
4,7 (1 925)
Utvikler
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! mer
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
Høydepunkter
Populært blant bedrifter i USA
Fungerer med de nyeste temaene

Språk

Engelsk, Tysk, Fransk, Italiensk, Portugisisk (Brasil), og Spansk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me

Sanntidsmeldinger

KI-chatroboter, Live chat, E-postchat, Videosamtaler, Sosiale medier, Filopplastinger, Flere språk, Push-varsler, Agentanalyse

Automatiserte svar

Gjeninnhenting av handlekurv, Rabatter, Vanlige spørsmål, Hilsener, Hurtigsvar, Upsell, Spørreundersøkelser

Tilpasning

Farge og skrifttype, Emojier og klistremerker, Chatvindu, Åpningstider, Velkomstmeldinger, Chatknapper, Tagging, Chattilordning, Chatflyter, Agentavatar

Kanaler

E-postadresse, Live chat, Chatrobot, Sosiale medier, Selvbetjent, Kontaktskjema, Vanlige spørsmål

Arbeidsflytautomatisering

Svar automatisk, Svarmaler, Svar fra kunstig intelligens, Billettutstedelse, Enhetlig innboks, Tilordne automatisk, Regelbaserte utløsere, Tagging, Oppdagelse av søppelpost, Kundevarsler, Spørreundersøkelser for tilbakemeldinger, Flere språk, Analyse, Rapporter

Priser

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 / måned

eller $290/år og spar 17 %

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7-dagers gratis prøveperiode

Flows

$29 / måned

eller $290/år og spar 17 %

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7-dagers gratis prøveperiode

Lyro AI Chatbot

$39 / måned

eller $390/år og spar 17 %

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (1 925)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
28. oktober 2024

every store needs a chat function and this one is great with good support

Anhem
USA
Over 3 år bruker appen
TIDIO LLC svarte 6. november 2024

Hello there, this review made our day!

31. oktober 2024

I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.

Trevino Appliance
USA
24 dager bruker appen
TIDIO LLC svarte 6. november 2024

Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.

6. september 2024

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
USA
Over 1 år bruker appen
TIDIO LLC svarte 23. september 2024

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

1. september 2024

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
New Zealand
Rundt 5 år bruker appen
TIDIO LLC svarte 2. september 2024

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

2. oktober 2024

Always a help. Thanks so much.

DUVET HOG
Storbritannia
Rundt 4 år bruker appen
TIDIO LLC svarte 3. oktober 2024

Thank you very much for your feedback!

Brukerstøtte

TIDIO LLC kan besvare eventuelle spørsmål du har om Tidio Live Chat & AI Chatbots.

Utvikler

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

14. juli 2014

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