Tidio Live Chat & AI Chatbots

I'm going to update my review from a 1-star to a 4-star for the simple reason that the customer service, post-review, was polite and helpful. They explained that during the time I had installed the app to when I was required to start paying, they said there had been a price update and it was not intentionally decieving, while also offering me the $39 pricing to honor thier offer. I think they ...

Well, this is the best chat option (with a lot of very useful automations) you can find on Shopify, seriously. They know what we do, and how to do it. The chat looks super professional & premium on the Free version. Very impressive.

They advised that are going to deliver a full integration with Zapier and the installation is literally 1 click. So, yes, 5 stars app.

Pretty amazing app! dozens of beautiful email templates, pretty awesome UI and desktop and mobile apps. Chatbots are pretty legit too. I only give it 4 stars because it doesn't have sms marketing, which would really make it perfect for us!

This app has a really easy to learn interace, their customer service is phenomenal (simple and quick instruction while also being able to guide you via chat if you have any questions.)

Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!

Great concept but mobile app and their features are way too buggy to use on site with actual customers. Will look at this app again in a few months. Has lots of potential.

Martin and his teammates provide great services. Would recommend to other shops.

Best customer service and love all the features it has, you can make really good automatizations for your customers.

Kamil from Tidio was so helpful. He was able to get all the answers to my question. I have used a few other chat apps, and to be honest the customer service for Tidio is by far the best.

It truly has a lot of the features I was looking for. However there are a few things I wish the app had. For example auto translated from customers around the world. Also response names, though I have been using ...

Update: 10/12/22 I was charged $49.00 on Oct 9th even though Tidio assured me I would not be charged. I want my refund.
Tidio ‑ Live Chat & Chatbots (Uninstalled 2 hours later) $49.00
Tidio Chat Automation: 2022-09-09 - 2022-10-09
Update: as of 9-23-2022 I have still not received a full refund as I was told by customer support when I cancelled within an hour of install because of misleading ...