Omtaler (1 907)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
7. juli 2023

Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites

Lux Furniture
Kypros
Rundt 11 timer bruker appen
24. juni 2020

Not real useful no real data behind the use did not increase sales
Support is slow and not very helpful how can a company doing chat not be available via chat for help

Natural Lice Products
USA
12 dager bruker appen
26. desember 2021

I like the app but it seems a bit greedy. You upgrade to the $39 plan to have unlimited chatbot then you loose the capability for proactive chat...seems a bit greedy to want another $15 to get access to somethig that you had access to with the lower plan.

Hidden Innuendo
USA
10 dager bruker appen
TIDIO LLC svarte 28. desember 2021

Thank you for sharing your opinion and for your review. You've experienced all the premium features of our free trial before you upgraded -- we're super happy that you've chosen the automation plan. Our chatbots can greet your visitors and serve you with proactive chats.

14. april 2019

This seems like a fantastic app and I was very happy to install it, but in reality, it can be a bit complicated and challenging to set up just right. Once all is said and done, to have a reasonable version of this app working you will spend $30 per month... for functionality that doesn't provide a whole lot more than a basic chat app will (other than the automation) but those aren't really that awesome. They are fun at first and seem like they will be excellent, but truly, people just ignore them or consider them an annoyance BUT you will be charged for each automation... until you hit your free limit of 100 hits in a month (a few days at best) then automation go bye bye... unless, of course, you want to pay another $15 to get up to 5k automation. Seem odd to go from 100 to 5K? Maybe just ask us up front for the minimum $15 that you really want... no need for a silly free 100... All this said, the guys seem great and there is real potential in the product, but therein lies the problem, so much has been put into creating a great product that the real world side of the app is lacking.

LyonsTactical.com
USA
12 dager bruker appen
TIDIO LLC svarte 14. april 2019

Hi, Olek here from the Support team. Thank you for your thoughtful and honest review. I reached out to you via email with a follow-up question.

20. august 2021

j'aime beaucoup cette application elle est gratuite et même le support d'aide est excellent et rapide.

looksbyhunza
Storbritannia
9 dager bruker appen
TIDIO LLC svarte 20. august 2021

Merci beaucoup! Thank you for your review! :)

18. januar 2019

Bonjour, je remercie Olek qui m'a aider pour mettre en place l'application. Le service client est de qualité, je vous conseille cette application, car c'est la seule qui garde votre client sur la page de votre site en bref, c'est une vraie messagerie.

multiples-boutique
Frankrike
Rundt 9 timer bruker appen
19. mai 2021

I liking knowing who is doing what on my site and the chats bots are easy and fun to use, not to mention super helpful without you having to lift a finger

theclutch.store
Storbritannia
9 dager bruker appen
TIDIO LLC svarte 25. mai 2021

Thank you so much for the kind words! :)

27. august 2019

support staff was unprofessional and did not help when it came to placements. Best to find a different chat bot.

Savvy Gear Shop
Canada
11 dager bruker appen
TIDIO LLC svarte 27. august 2019

I'm really sorry to see your review and that we didn't help you over the chat. I've sent you an email - I hope I'll be able to help you there. Olek

11. november 2019

Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!

STIVALI
USA
8 dager bruker appen
TIDIO LLC svarte 13. november 2019

Thank you!

4. mars 2021

cool app but you can only get far on the free plan but the adds ons are worth it , i cant edit the bot convo i would like to change the % that the store is offering but i love the app you will be engaged and you will use it

Tech By Starks
USA
8 dager bruker appen
TIDIO LLC svarte 4. mars 2021

Thank you for the review. You can always adjust your Chatbots messages.
Here's how to do it: https://www.tidio.com/knowledge/faq/how-to-edit-the-initial-message-on-chat/