Omtaler (1 926)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
23. februar 2018

Great service and love their automation tools and ability to connect with messenger! Highly recommended!!

Bullet Proof Zone
USA
Nesten 3 år bruker appen
30. mai 2019

I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)

Aurass Beauty
Singapore
Nesten 3 år bruker appen
28. oktober 2021

Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question

rjerdress
Kina
Nesten 3 år bruker appen
TIDIO LLC svarte 28. oktober 2021

Thank you so much for the perfect score! We always do our best to provide world-class customer support.

9. januar 2017

Nos ha ayudado mucho a cerrar ventas y nos permite tener contacto con nuestros clientes de manera eficiente.

El Cajoncito
Costa Rica
Nesten 3 år bruker appen
21. januar 2023

horrible company all around. there dash doesn't work and you cant log in when customers are messaging you

Passively Making Money
USA
Rundt 1 måned bruker appen
TIDIO LLC svarte 22. januar 2023

Hi! Could you please contact us at support@tidio.net so we can troubleshoot this for you? :)

Olek - Tidio

14. juni 2023

Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account

The Magickal Mother
USA
Over 2 år bruker appen
3. august 2021

The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say?
Awesome people, Awesome APP! Love it!

Good Life 360
Malaysia
Nesten 3 år bruker appen
TIDIO LLC svarte 5. august 2021

You are awesome! Thank you so much for the review :)

26. november 2021

Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!

Ponderlily
Storbritannia
Nesten 3 år bruker appen
TIDIO LLC svarte 29. november 2021

Thank you for the review and the 5 stars! We will let Veronika know about your compliments :)

Redigert 24. mars 2022

Great app and good support. Glad I tried it...........................................................

Herewegolf
Frankrike
Nesten 3 år bruker appen
TIDIO LLC svarte 30. juli 2019

Thank you! <3

26. mars 2020

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

NOTIQ
USA
Nesten 3 år bruker appen
TIDIO LLC svarte 26. mars 2020

Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.