Tidio Live Chat & AI Chatbots

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

Installed & tested it for EEZITEC.com & so far so good! Will update this review as necessary but works very well thus far!

Great app to communicate with customers. Gives you a lot of helpful information about the customer (location, cart, etc.) and is customisable to a great extent. Unfortunately, some features just turn off when the free trial period is over without knowing that they will (we thought only the number of admins will go down to one).

That app works great to add value to our business. The free version is missing a few features, which I can understand, but is a must have app for every store.

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys!

Check it out at https://lg-perfumes.de/

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied

Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....

Muy agradables si tienes dudas muy atentos y muy simple de utilizar me ha gustado mucho yo la recomiendo bastante para vuestra tienda

Support is excellent. I am new to this app and still getting acquainted with it so some of it still difficult to understand.

Been using for 24 hours and I've gotten more leads than anything else I've used so far. One big suggestion is to filter our bot traffic though - I see way more "visitors" to my site using Tidio than both google and shopify ever show. Also love that I can easily chat with customers. I've had quite a few conversations that would have probably just been customers who left the site before I installed the app.