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Their layout for live chat is very good and colorful I am going to keep using it for my website =)
Thank you for the review. We're so happy to hear you like Tidio appearance and you want to continue using it, it made our day!
Best app i have used , works great on mobile also
started using it today pretty amazing! would be cool if Instagram dm integration will be added somehow
Installed this app yesterday and loving it so far had a few little questions after set up which were handled super quickly by the support team via live chat. Also downloaded the app on my phone. I think the live chat app will really help me engage with visitors to my site.
I recently begun using this app. It's amazing! Communicate with your clients even when you're offline!
Thank you so much for the 5stars! :)
This app is a must have for any store that wants to keep their customer service and request list at a minimum. Setup is very easy and it integrates with Shopify like it was already part of it.
The team at Tidio has prepared all of the most commonly used bot creations for customer service replies in their back end. So when your ready to start implementing your first automated bot, you can simply choose to use the ones they already have prepared for you.
A great feature that I love is that you can modify their existing bots and customize them to your preference or if you prefer, you can use their bots to learn from them and then create new custom chat bots of your own.
All bots can be tested before they go live and cloned as a duplicate backup just in case something goes wrong as well. Superb app! They need more visibility on the web because their live chat customer service is also THE BEST!
Thank you for your thoughtful and honest review. Cheers from our team! :)
Staff helped me with my set up. Very happy with sevice
great support team
Thank you so much for your kind words and positive review of our app! We're thrilled to hear that you had a great experience, and we're especially grateful that you took the time to acknowledge our support team.
Esta app es increible! Muy completa y da un servicio perfecto para tu ecommerce. Los bots son una pasada!
Thank you so much for the 5 stars review! :)
Can collect customer information very well, but every part is separate and needs to be paid separately
Thank you for the review! We appreciate your feedback.