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Great idea, doesn't work on mobile well. They have a few more things to fix, maybe instant sms messages sent to the phone of shop owners because when you see the message and click the notification to go to the app the message doesn't show up instantly.
I am new to the app and just getting started. Mike at customer service was that best! Thanks a million for this great product and customer service! Can't wait to get started using it and see my business grow.
Thanks a lot for your great review! We will let Mike know that he did an amazing job :)
Excellent App and even better customer service! I'm a one man shop but now I can offer the same customer support options that the big guys do! Highly recommended.
Not working, can't see any active users outside my local network even if I have purchased the pro version. Very unhappy.
Follow up: the developer contact us for the issue. Although the piece of software is not working for now but the customer support is excellent.
facile applicazione sul sito, completo, ottimo per il prezzo
Super App, leicht verständlich und umsetzbar!
SUpport ist super nett und antwortet Schnell! sehr zu empfehlen
Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Let us know if you have any questions or ideas :)
Kudos to Tidio Team in General and Rafal for instance. I wanted to have an effective with the latest technology and user friendly Live Chat for my Shopify Store. Finally, I got Tidio, I am extremely amazed by Chatbots and the feature that allows my customers to share the files with us.
Thank you so much for your kind words for our team, and the thoughtful review of Tidio! :)
I love Tidio. It's simple, it works, and I can schedule my available hours. It also forwards to my email platform when I'm not available. I've set it up on three websites that all go to my one chat box, so I can deal with Europe and USA at the same time. Absolutely wonderful documentation and support. Highly recommended.
Thank you so much for the 5 stars! It is always a pleasure to help
Awesome app and amazing support team. They helped with everything I needed and gave perfect instructions and pictures on how to do it
Thank you for the perfect score! We are always happy to help and provide world-class support
Lovely app.
Check it out on my site. :)
www.zahy.co.uk