Recenzje (1 868)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
1 marzec 2024

Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!

Paw-Some Pup
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
2 kwiecień 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
3 miesiące korzystania z aplikacji
TIDIO LLC odpowiedział(a) 9 kwiecień 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

30 styczeń 2024

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Oriental Design & Gift
Wielka Brytania
6 miesięcy korzystania z aplikacji
1 luty 2024

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

I Love Happy Cats
Belgia
7 dni korzystania z aplikacji
13 luty 2024

Excellent App. its free for small businesses, UI and Ux is magestic.

Luluwags
Holandia
Około miesiąca korzystania z aplikacji
TIDIO LLC odpowiedział(a) 14 luty 2024

Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)

21 luty 2024

Very happy with Tidio, still to explore it to it's fullest. So far so good.

ASHA SHENOY FINE ART
Indie
22 dni korzystania z aplikacji
8 czerwiec 2024

Essential for our customer service strategy. It's accurate, easy to install, and the customizable icon looks professional. Technical support is quick and efficient. Valuable tool.

Fashrain™-Make your Summer Best
Bahrajn
33 minuty korzystania z aplikacji
TIDIO LLC odpowiedział(a) 11 czerwiec 2024

Thank you for the review! We are glad that Tidio is useful to you and our support has been helpful.

17 luty 2024

Such a frustrating app and COMPANY. I installed Tidio as I was using Chatra which no longer has integration with Instagram.

There are many issues with Tidio:

You can sync with your Instagram and Facebook accounts, but if you message in these directly it doesn’t show in Tidio, so you can have a conversation but it’s not synced in Tidio.

The count for your usage is wrong - it claims I’ve used 100/100 of my chat bot limit, but I haven’t used any; which will be my next point

I cannot use Lyra the chat bot because apparently my site breaks their T and Cs. When I got through to them they said they don’t support medical / healthcare. We make weightlifng belts so that doesn’t make sense.

The support - they said sorry you don’t meet the standards and that’s it, tough, essentially.

I paid for the basic plan then upgraded to the next plan (thinking this was the issue with the Lyra chat bot). Rather than charged the pro rata difference I was charged THE FULL AMOUNT, so I basically have the first plan and second plan, yet my numbers don’t total the 1+2 level plans.

Really disappointing as this chat app has high reviews but it’s really clunky and missing some good level of support.

Mobility Tools
Wielka Brytania
3 dni korzystania z aplikacji
TIDIO LLC odpowiedział(a) 19 luty 2024

We sincerely appreciate your feedback and we're sorry that you had a negative experience with us. Our Team Member has already reached out to you via email to determine the solution we can provide.

23 kwiecień 2024

very great app

boooro
Pakistan
Około miesiąca korzystania z aplikacji
8 czerwiec 2024

This is impressively accurate and easy to install!! Its customizable icon engages customers effectively, reducing our daily customer service tasks significantly. Highly recommend this tool for shopify owners.

Ziva Mall
Zjednoczone Emiraty Arabskie
30 minut korzystania z aplikacji
TIDIO LLC odpowiedział(a) 11 czerwiec 2024

Thanks a lot for the review! Our Team does their best to offer the best plugin that helps you in your daily tasks :)