Recenzje (1 929)
Zawęź
-
Według oceny
Support was quick to respond and help us track down an issue with one of our profiles. Highly recommend!
Thank you so much for your kind review and 5stars! :)
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!
We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate.
The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).
I've only had this app installed for about a week, but I can already say it's a top-notch product with EXCELLENT customer service. I had multiple questions over the past few days and the message team was always quick to help explain. And when I asked about a feature they didn't have yet, they asked for a lot of details and promptly forwarded my idea on to their developers. I really like that you can customize the look of your message box to help with brand awareness. We've already had multiple messages come in from customers via the live chat. I have nothing negative to say!
Thank you so much for the kind words for the team and for the app. We appreciate you :)
Awesome features. Only thing is we wished we could move the chat window more around than only choosing left and right. Perfect App. Pro Account user.
Works really well, customer service is quite attentive and helpful. We most defintely recommended. Easy to set up and customize
We really appreciate that you took some time to give us a review!
We are always aiming to be as user-friendly as possible and we will continue doing so.
good job.It's easy to use, and the customer service answers questions quickly and enthusiastically.I will use it all the time.
Thank you so much! :)
Really great support. Useful app and does exactly what i was looking for. Thanks for the help Rafal!
Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.
Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team!
Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.
Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)