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Great app and great customer service! Will be using for a long time. Be careful of your settings as you can lose your monthly quota if not checked.
Thank you for the review! That's true. It's good to check what triggers your chatbot, so the settings are most optimal for your preference :-)
Incredible livechat app! Integrated seamlessly with Messenger and a super user friendly interface. A steal for both the free, basic option as well as paid! Customer service becomes much easier and helps with conversions when potential buyers understand what they're purchasing on the spot.
Thank you for making such a stellar app!
Thank you so much for choosing our app. We're delighted you're with us on this journey and are incredibly proud to see your review. :)
Excellent chat app for us. Our customers love it. We have both the android and desktop app installed. The free version is great but the paid version is worth it for the automation if you ask me.
Thanks A lot ! Very Good And Easy To Use .
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Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com
UPDATE 12 AUG 2016.
I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.
Easy to use and excellent for customer service
Great App, Have been using it for about 4 months, I love the way that I can see my customers on my website in Real Time, and can watch the customer journey from page to page. The live chat feature is simple and has really helped me convert visitors to customers, especially when they have a quick question about a product or shipping, and they need an immediate answer. The only thing I can suggest is that when you get an offline message, there should be a feature that allows you to reply from within the Tidio Chat area, rather than have to go to your email client. Other than that Great App
Great feature set, even on the free plan. Intuitive and functional. They offer some pre-configured chatbot options, which is nice, and their support has been terrific.
Thank you so much! We are proud to be a part of your business :)
The best chat app out there. They've made so many improvements over the past year. Def the #1
Its a very friendly app with excellent customer support. 5 starts! we highly recommend the shopify user to choose this app as a custom servive tool.
Thank you for the recommendation! :)