Tidio Live Chat & AI Chatbots , 1.855 avaliações

Classificação geral
4,6
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
24 de novembro de 2020

App is great, viewed pages feature is great and really effective. However when my free trial ran out, i was disgusted at the price. Would be alot better if it were half the price it is now.

SuppliedByGh
Reino Unido
2 meses usando o app
TIDIO LLC deixou uma resposta 24 de novembro de 2020

We appreciate your feedback very much!
Our prices are based directly on the cost of sustaining our work and servers needed to keep the quality of our service very high. We want to ensure that clients get the best product.
Please note that the premium features are just an option for when our clients feel like they need an upgrade. The free plan has all the necessary essentials :)

4 de março de 2016

I just loaded and like what I have experienced thus far. Support has been very thorough. Like the lay out and design.

The Flower Market
Estados Unidos
Aproximadamente 2 meses usando o app
31 de agosto de 2016

Love this app. i would definitely recommend this to a friend.

Justdostyle
Estados Unidos
2 dias usando o app
1 de setembro de 2016

This is the perfect Live Chat app I had been looking. The fact that there is a mobile app is just brilliant. We can respond quickly and easily to our customers and visitors. The support is also really great. Matt was really quick with his responses for my queries. Love it!

Teezindia
Índia
2 dias usando o app
30 de agosto de 2021

Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.

EVITA PERONI OFFICIAL
China
Aproximadamente 2 meses usando o app
TIDIO LLC deixou uma resposta 30 de agosto de 2021

Thank you so much for the review! Please tell us what we could do to get 5 stars one day, we would love to hear your opinion. You can reach me directly at jan@tidio.net.

24 de fevereiro de 2022

Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.

HUMAN NEST
Alemanha
2 dias usando o app
TIDIO LLC deixou uma resposta 24 de fevereiro de 2022

We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)

22 de agosto de 2016

We just started using it (free version so far) but find it easy to use and the support is very helpful. I like the way the Chat feature floats in the lower right corner of our website window...and stays there no matter if the customer scrolls up or down. Nice app!

Oakforless
Estados Unidos
2 dias usando o app
Data de edição: 23 de dezembro de 2020

This app is absolutely amazing. Highly recommend for the FAQ Bot especially it is a lifesaver to our whole company. Thanks Tidio!!!!

Addice Inc
Estados Unidos
2 dias usando o app
TIDIO LLC deixou uma resposta 23 de dezembro de 2020

We are really happy that the FAQ bot helps your business :) Thank you for the kind words!

16 de setembro de 2022

amazingdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

WetCase
Reino Unido
Aproximadamente 1 mês usando o app
TIDIO LLC deixou uma resposta 16 de setembro de 2022

Hi there! Thank you for your review :) It's great to hear that you like our app. We will do all we can to improve it, so we can become a 5 star app for you in the future. Chris

12 de outubro de 2021

This app is extremely useful and well made. It has multilingual built-in features and the bots are incredibly helpful for increasing sales and subscribers.
The customer support was absolutely PERFECT. Jakub helped me with lots of difficult questions, he resolved all my problems immediately and showed me lots of interesting possibilities.

GHIDINI 1849
Itália
2 dias usando o app
TIDIO LLC deixou uma resposta 13 de outubro de 2021

Thank you for the positive review and the 5 stars! We will also make sure to pass your kind words to Jakub :) Enjoy your Tidio!