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Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!
Great App, easy to use and very useful for Customer Services
I’m new to this and needed some help and Mike was super-helpful, clear and friendly. Definitely recommend this app for what it does and the amazing customer service!
Hi there! Thank you so much for the kind words :) We're so happy to know that you like both our app and support. Mike is a great team member! Chris
This app is so useful to connect with customer real time. Arek from customer service was extremely helpful when I had problem in the chat. He helped right away and solved my problem. Highly recommend this app!
Thank you for the 5 stars, I will forward your kind words to Arek :)
a Chat icon can be customized on the page as needed. Fast and helpful support! Enjoying the app so far!
We really appreciate the review! Thank you for the perfect score
Really great and easy to use , thank you!
Great app, easy to use, feature rich, excellent customer support. HubSpot integration could be a bit improved and a direct integration with Klaviyo would be welcomed. Also looking forward to complete & independent functionality for multiple sites,
Thank you for the feedback and review! I will pass your kind words to our team :)
The person on the chat was very helpful and patient and helped me figure out what the issue was. I would recommend chatbots
Thank you so much for the review! We really appreciate the 5 stars :)
Maciek and Patrick were quick and responsive. I customized the placement of the app and turned off during off business hours with their assistance.
Thank you so much for the kind words, I have extended them to the guys :)
We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.