Avaliações (1.926)

Classificação geral
4,7
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
18 de setembro de 2023

Foremost we have a multi language shop and we want at least the chat widget and the bot texts to appear at least in 9 languages. A lot of work to set up, but Tidio can make it happen. Recently installed Tidio on a 2nd shopify store where before I installed Tidio, the native Shopify chat app was blocking the whole screen on mobile, so if customers left a message, they could not go back to the website, with Tidio absolute not the case, works smoothly. Now I have access to the chat communications from 2 websites in 1 app. and our facebook and instagram accounts are connected as well, so overall extremely happy how Tidio performs.

Barista och Espresso
Suécia
9 meses usando o app
TIDIO LLC deixou uma resposta 25 de setembro de 2023

Thanks for the review! I'm really happy to hear Tidio meets your expectations and the available solutions allowed you to achieve your exact setup needs!

15 de dezembro de 2020

We use the free plan offered by Tidio for our Shopify online store.
Use their desktop app while I am in the office and the mobile phone app. Works great and already made a few new contacts.

VITO Fryfilter, Inc.
Estados Unidos
9 meses usando o app
TIDIO LLC deixou uma resposta 15 de dezembro de 2020

We are so happy you gather new leads thanks to Tidio. Thank you so much for the 5 stars :)

10 de novembro de 2021

Quería una app para chat que no necesitara WhatsApp y esta me ha sorprendido por su calidad. Tiene muchísimas funcionalidades sorprendentes. El modo gratis está bien. Quizá, por poner un pero, diría que para tiendas con poco volumen como la mía, las funcionalidades extra por 39€ son un poco excesivas. No digo que no lo valgan, pero si fuera un poco más económico sí que las pagaría.

Híper Ocio
Espanha
9 meses usando o app
TIDIO LLC deixou uma resposta 10 de novembro de 2021

Thank you so much for your review! We will definitely take your feedback into account. We are also glad that even though you find our premium plan expensive, you still think it's worth the price!

Data de edição: 15 de outubro de 2021

Great app that really helps to convert! Everything is well integrated to the website. The support is amazing! Highly recommend!

Oceansrespect 🌊🌍🌱
França
9 meses usando o app
TIDIO LLC deixou uma resposta 15 de outubro de 2021

Thank you so much for your amazing review! We really appreciate it :)

3 de agosto de 2021

It is a great app, the chatbot functionality is excellent! It has much more utility than the standard shopify functionality.

Exact Art
Reino Unido
9 meses usando o app
TIDIO LLC deixou uma resposta 3 de agosto de 2021

Thank you so much for the kind words :)

15 de dezembro de 2020

I have increased my sales because of this app. It makes my website more welcoming when a customer knows they can chat with the company.

mountain goat metal
Canadá
9 meses usando o app
TIDIO LLC deixou uma resposta 15 de dezembro de 2020

We are very glad that our service helped your business increase sales! :)

12 de julho de 2021

Easy to setup, easy to use. The interface to create your own chatbot is really cool and user friendly! I immediately was able to use this to chat with some customers and add additional items they were looking for without leaving my website, keeping them engaged. First day the app paid for itself.

Villain Gaming
Estados Unidos
9 meses usando o app
TIDIO LLC deixou uma resposta 13 de julho de 2021

Thank you so much for the 5 stars. We appreciate your kind words :)

15 de agosto de 2022

j'ai utilisé cette application et c'est une appli magnifique je l'aime vraiment beaucoup je recommande très vivement

Astonox
França
9 meses usando o app
TIDIO LLC deixou uma resposta 15 de agosto de 2022

Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Let us know in case you need any guidance! Chris

23 de novembro de 2020

I love this app. It is a good app. I started with the free trial and then loved it so much that i pay for it monthly. The only downside to the app is that it takes a lot of time to set it up and work out the kinks. Also in the free trial you can see the order easily. You must pay for the premium service to see the order for the customer and any pages they have visited which is a requirement for excellent customer service. Their $18 plan is good though for a small business IMHO.

Bacon Bouquets.com
Estados Unidos
8 meses usando o app
TIDIO LLC deixou uma resposta 24 de novembro de 2020

thank you so much for the kind words and the 5 stars! We are constantly doing our best to improve the time it takes to set up, so your feedback is extremely appreciated :)

20 de setembro de 2022

great app, great performance. amazing customer support ! etc........................................................

24-Fitness.de
Alemanha
8 meses usando o app
TIDIO LLC deixou uma resposta 21 de setembro de 2022

Thank you so much for your warm words!

We are always trying to improve in order to be as helpful as possible.