Avaliações (1.926)

Classificação geral
4,7
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
17 de fevereiro de 2024

I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!

Palmashell
Estados Unidos
3 meses usando o app
4 de abril de 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
Irlanda
3 meses usando o app
TIDIO LLC deixou uma resposta 9 de abril de 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

5 de março de 2024

Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!

Richwoods Technology
Estados Unidos
7 meses usando o app
TIDIO LLC deixou uma resposta 9 de março de 2024

Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.

18 de dezembro de 2023

This app is a great tool to talk directly with your customers and really opens up the support line for them. would like to see the individual operators be open within the plan price and not have to pay extra for each operator

Vyral
Estados Unidos
Quase 2 anos usando o app
TIDIO LLC deixou uma resposta 19 de dezembro de 2023

Hey there!

Thank you so much for your feedback.

We are happy to hear that Tidio is helping to enhance your Customer Support experience!

Your feedback means a lot to us, and we'd love to learn more about your needs. Please reach out at support@tidio.net so we can assist you further.

19 de junho de 2024

amazing support

Bright Scooters
Estados Unidos
Aproximadamente 2 meses usando o app
TIDIO LLC deixou uma resposta 26 de junho de 2024

Thank you for this amazing review. We are delighted to know you appreciate our support :)

22 de fevereiro de 2024

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
Estados Unidos
Aproximadamente 1 mês usando o app
1 de dezembro de 2023

They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot

Maxi Miners
Tchéquia
4 meses usando o app
6 de fevereiro de 2024

If you have any doubts about using the app, as I did, just contact support and everything will be resolved. The app is great once AI Chatbots are optimized.

Little Sofie
Reino Unido
7 meses usando o app
1 de dezembro de 2023

Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand

Furniture Royalty
Estados Unidos
4 meses usando o app
22 de fevereiro de 2024

Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!

VCareer
Polônia
25 dias usando o app