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Stable, lightweight and good UI One problem is that I can't seem to set exceptions for operating hours and have to disable them fully when it's a public holiday.
Thank you so much for your feedback and sorry about the inconvenience! I'll make sure to pass your comment on to the relevant team at Tidio, so that we can improve the ...
This app is a great tool to talk directly with your customers and really opens up the support line for them. would like to see the individual operators be open within the plan price and not have to pay extra for each operator
Hey there!
Thank you so much for your feedback.
We are happy to hear that Tidio is helping to enhance your Customer Support experience!
Your feedback means a lot to us, and ...
Installs easily and works pretty well - have some issues with more than one operator online at a time
Have used this app for almost 2 years and its pretty much flawless! It was my ultimate solution to solve my customer's doubts whereever I go whatever the time. I can resolve the issues from my phone wherever I am. Its extremely easy and smooth and I haven't had any issues till date. Totally recommend this to everyone who wants a quick,simple,user friendly chat service for your customer!
My store ...
Thank you so much for your review, we're extremely proud you're with us for almost 2 years!
Good customer support but I wish I could do a screenshare with support. It is helping with conversions and sales
Thank you for your review! We really appreciate your feedback and we will try to do improve in the future
我想把URL改为ailijiadoll.myshopify.com/，怎么操作，刚才好像弄错了，请求协助，请问今天可以解决这个问题吗？还是需要等候48小时之后呢？另外，我们shopify后台的客服信息哪些不会被客户看到，请问有相关资料吗？
Thank you for your review! Our support team can help you via the support live chat located in your admin panel - we're online on chat now and ready to help. :)
Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs.
Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its ...
Thank you for the review!
Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at jan@tidio.net and I ...
It is good experience using this 3rd party app for my store. Support center is really responsive and supportive. I really recommend people use this app.
The app is really helpful and simple to use and the support is very good. It is just missing a few features that would make it so much better such as;
*The ability to paste a screenshot without needing to save first.
*Integration with Teams :)
*Allow multiple facebook pages
Thank you so much for the feedback and suggestions! We appreciate both very much :)
Muy facil de usar. La integración funciona perfecto. Recomendado 100%
Esperando al integración con whatsapp!!