Avaliações (1.170)

Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
9 de fevereiro de 2026

Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app

Tiles of Europe
Estados Unidos
Aproximadamente 3 anos usando o app
TIDIO LLC deixou uma resposta 10 de fevereiro de 2026

Thank you do much for your kind review! We're so happy to know that our Lyro AI is helping answer even the complex questions :)

9 de janeiro de 2026

We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.

SHOO-FOO, Eco Home Linens
Canadá
Aproximadamente 7 anos usando o app
TIDIO LLC deixou uma resposta 12 de janeiro de 2026

Thank you very much for that amazing feedback! We would like to express our deepest gratitude for your continued trust and partnership.

7 de março de 2026

Cuento con el chat bot y ha sido muy bueno para responder las dudas de los clientes que visitan la tienda en línea, además puedo administrar los mensajes de las redes sociales.

Escala Gráfica
México
Mais de 1 ano usando o app
TIDIO LLC deixou uma resposta 9 de março de 2026

¡Muchas gracias!

9 de dezembro de 2025

Estamos tendo uma excelente experiência com o Tidio, leva um tempo para configurar com as informações corretas a IA mas vale a pena investir tempo nisso.

Barata Aviation Parts
Brasil
26 dias usando o app
TIDIO LLC deixou uma resposta 10 de dezembro de 2025

Your support means everything to us — thank you!

6 de janeiro de 2026

Having a live chat option on your website creates confidence within potential buyers and customers, and we find Tidio does it best! Everything is very organized and advanced, but not in a way that is too difficult to understand for beginners. Don't hesitate, you won't regret using this app!

Ten Wilde
Estados Unidos
Aproximadamente 4 anos usando o app
TIDIO LLC deixou uma resposta 7 de janeiro de 2026

Thank you very much for the kind words! We're so happy to know that using Tidio supports your business, while being easy to use at the same time.

3 de fevereiro de 2026

There are different options, definitely cheaper than Tidio, but honestly, if you integrate everything and set it up right, the amount of things you can do is worth the effort. Its probably not for everybody, but if you do have to offer support for clients, this is a tool you should try.

Gazonul
Romênia
Aproximadamente 1 ano usando o app
TIDIO LLC deixou uma resposta 3 de fevereiro de 2026

Thanks for the great insight! We’re glad you’re finding value in what Tidio can do.

15 de janeiro de 2026

Been using Tidio for almost 6 years for 3 Shopify stores and it is the best and most reliable chat program with the best possible features available on the market. Never had the slightest issue! Highly recommend!

table société
Canadá
Quase 2 anos usando o app
TIDIO LLC deixou uma resposta 16 de janeiro de 2026

Thank you so much for the kind feedback — we truly appreciate it! We’re glad Tidio has been working well for you across all your stores!

If you ever need anything, we’re here to help.

29 de dezembro de 2025

Easy to use for chats on the go, mobile app works well. There's some automatic chatbot features, like a silly meme, which I didn't want turned on, so be sure to look around at all the initial settings before letting their AI go live.

Stick With Me Sweets
Estados Unidos
Aproximadamente 3 anos usando o app
TIDIO LLC deixou uma resposta 30 de dezembro de 2025

Thank you so much for your review! Let us know in case you need any more guidance and we'll gladly help.

24 de fevereiro de 2026

A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas

Octágono
México
5 meses usando o app
TIDIO LLC deixou uma resposta 25 de fevereiro de 2026

Thank you for the review, satisfaction of our customers is our top priority!

22 de dezembro de 2025

We're really happy with Tidio. We've been able to streamline all written customer communications through Tidio, including social media and it has been a gamechanger. Also the live chat works seamlessly and the AI is getting very good

House of Holiday
Estados Unidos
Mais de 2 anos usando o app
TIDIO LLC deixou uma resposta 23 de dezembro de 2025

Thank you for the feedback! We’re happy to hear Tidio has been a game changer for you!