Tidio Live Chat & AI Chatbots , 1 853 recensioner

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
12 oktober 2020

Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app

Officialinface.com
Belgien
6 dagar användning av appen
TIDIO LLC svarade 14 oktober 2020

Thank you so much for the 5stars! This is exactly what our goal was, we are glad you are enjoying Tidio :)

3 december 2015

Muy buena aplicación, los 10 dolares mensuales que cuesta se recuperan de inmediato, tiene un potencial de retorno muy alto. excelente

Urbanwearco
Colombia
7 månader användning av appen
15 april 2019

Better than I expected, this app is structured in a way that allowed me to begin operating immediately and add the valuable features in real time.

I really hope the ongoing subscription price goes into continued development because its pretty useful.

Green Valley Supply
USA
7 månader användning av appen
TIDIO LLC svarade 15 april 2019

Thank you so much for your review and feedback! We're constantly improving our app thanks to feedback like yours. :)

5 november 2017

Love it. Especially on mobile devices.

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SuitsOutlets.com is the official website selling discounted men's suits.

Suits House
USA
7 månader användning av appen
9 maj 2016

This app is great - easy to install and operate. Had no problems with it so far. Highly recommended

Apex Stickers
Storbritannien
7 månader användning av appen
Redigerat 7 juni 2016

Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.

Maria Waye
Kanada
7 månader användning av appen
30 oktober 2017

Amazing app and a must have! Hands down.
Their API response is way too quick and exceeded my expectations. If I toggle my status from Tidio Android app from the phone, it reflects the status on my site in less than a second. BLAZING FAST!
On top of that, the chat and backend interface is way too user-friendly and modern.
These guys know what they are doing! Keep it up!

Fitspo Gear
USA
7 månader användning av appen
14 november 2017

I will be the devils advocate here and do a real rating. I had problems with this application from the very beginning and its NOT smooth at all, and is very glitchy since the update as well.

Terrible customer service, very very glitchy on my desktop as well as my phone. Shows me notifications when I didn’t have any, was terrible with communicating with my mobile and desktop. I would get several notifications when I WAS the one who sent the messages. The update was horrible with geo location, no cart updates for customers and no cart information at all. The application is simply a glorified text message, nothing really that works great with Shopify. Just a terrible app.

On top of everything else, every time I went to customer service, they always had me do leg work, take a video, send screen shot, do this, do that, never looked into the situation at hand. Send you general links and information. Customer service is lazy, and simply never fixed any issues.

I will never be coming back to this chat application, was terrible from start to finish.

Standartpark
USA
7 månader användning av appen
Redigerat 25 augusti 2020

I am happy to report that this app runs very smooth and customer service is now exceptional. This will work perfect for my needs.

Lilly Ds Diy Craft Supplies
USA
6 månader användning av appen
11 juli 2022

The app is amazing, exactly what I needed for the website compared to another which I installed and straightaway deleted! It is easy to use, and looks smart. To tailor the app, eg colours, logos etc, to suit the website needs, is also a bonus! Also when I needed help, the customer support team were very efficient, helpful and understanding. Thanks Team Tidio!

Carousel Car Parts LTD
Storbritannien
6 dagar användning av appen
TIDIO LLC svarade 11 juli 2022

Thank you so much for the lovely review. Great to hear that you like our app! We do our best to support our customers when in need :) You are most welcome and come back anytime :)