Tidio Live Chat & AI Chatbots , 1 852 recensioner

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
29 september 2016

Excellent chat app for us. Our customers love it. We have both the android and desktop app installed. The free version is great but the paid version is worth it for the automation if you ask me.

Gemhaul
Kanada
6 månader användning av appen
24 januari 2023

Ottimo servizio. Piano gratuito essenziale, di facile comprensione e utile alla causa. Assistenza precisa tramite la live chat

Smarties.bio
Italien
6 dagar användning av appen
TIDIO LLC svarade 31 januari 2023

Greetings! Thanks so much for taking the time to share your positive experience with Tidio :) It's feedback like yours that reminds us why we do what we do, and motivates us to push even harder to improve our app every day. Chris

Redigerat 16 februari 2016

Thanks A lot ! Very Good And Easy To Use .
http://the-best-manuals-online.com/

The Service Manual Source
Israel
6 månader användning av appen
Redigerat 12 augusti 2016

Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com

UPDATE 12 AUG 2016.
I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.

Baling Tape Direct
Storbritannien
6 månader användning av appen
20 januari 2016

Easy to use and excellent for customer service

Taymory Mexico
Mexiko
6 månader användning av appen
10 oktober 2015

Great App, Have been using it for about 4 months, I love the way that I can see my customers on my website in Real Time, and can watch the customer journey from page to page. The live chat feature is simple and has really helped me convert visitors to customers, especially when they have a quick question about a product or shipping, and they need an immediate answer. The only thing I can suggest is that when you get an offline message, there should be a feature that allows you to reply from within the Tidio Chat area, rather than have to go to your email client. Other than that Great App

The Crystal Healing Shop
Storbritannien
6 månader användning av appen
26 januari 2021

I am using this app to improve my customer support. Extremely easy to set it up. And great help team. Totally recommended

STRANGERS & LOVERS
Storbritannien
6 dagar användning av appen
TIDIO LLC svarade 1 februari 2021

We appreciate the 5 stars! Thank you :)

12 oktober 2016

The best chat app out there. They've made so many improvements over the past year. Def the #1

Delacommune
USA
6 månader användning av appen
19 juni 2021

I was looking for a chat-bot solution that will help gain more email subscribers. I have a little small business store with 25K visitors per month. Tidio only served the first 1000 visitors, then the bot stopped working. Now they ask for $89/mo for 20K visitors per month. It's a pure robbery. I know you guys are smart and IT-geeks, and you're surrounded by billionaires and trillion dollar businesses - they are all around you. Then this makes you think that a small business with 25K visitors per month is a billionaire too... this is not true. 25K visitors per month can hardly generate $5K in gross sales. Minus 5% transaction commission, minus 45% operational costs (shopify, apps, google services). So you get roughly 30% of the gross revenues - and that's to put food on a table for a family. Now you want to take $89 from my pocket for just running a bot that asks for a customer's email address. For $89/mo I'll write my own bot with blackjack and hookers.
You guys forgot how hard to earn each dollar. How much daily hard work, sweat, pain and grinding is in each earned dollar.
Good luck!

CAPRON ARTS
USA
5 månader användning av appen
TIDIO LLC svarade 21 juni 2021

Hi, I’m really sorry to hear that you’re not satisfied with our pricing. Tidio has a feature that would ask your visitors for their email address, which is entirely free forever. Our support team will reach out to you with a step-by-step solution. Olek - Head of Customer Experience.

10 mars 2016

Awesome! Does everything it said!

Peace Of Mind Store
USA
6 månader användning av appen