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Wonderful chat app, already helping convert more unsure customers. Great customer service and support too
We are happy to hear that Tidio is already proving to be useful on your website!
It is always great to see our product really helping people.
I love this app. Does exactly what it's supposed to do. Great app
Easy to set up.
www.stylefierce.co.uk
Easy installation and professional look. Tidio support is excellent and prompt to help. Recommended for those shops where customers might need an extra hand before deciding on a product.
i use this app to help me keep in touch with customers on my store and it works perfect thanks!!! would recommend!
Absolutely love this app! I have a small store so for a beginner it's amazing that I can find apps like this that offer a free plan, not to mention it is extremely helpful to boost your sales! Customer support is extremely friendly and helpful as well.
I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.
Thank you so much for the kind words! :)
Not even 5 hours with the app and I am compelled to write this review.
I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them.
Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table.
This app is a must! You truly don't know what you don't know unless you're communicating with your customers.
If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!
We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.