Recensioner (1 930)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 februari 2023

Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.

polono
USA
En dag användning av appen
TIDIO LLC svarade 6 april 2023

Thank you for your great feedback and for recommending us to your colleagues! Hope they will enjoy using Tidio as you do!

21 december 2021

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

Trecela
USA
En dag användning av appen
TIDIO LLC svarade 21 december 2021

Thank you so much for your kind review! We are very proud of our chatbots, so we are happy to hear that you enjoy using them!

18 april 2017

Nice looks and easy to use. Great one

Livingpedia
Indonesien
Ungefär 24 timmar användning av appen
14 augusti 2018

Really loving the chat app & the live view features. Only issues I have noticed was no spell check when we are typing (asked about it and they said it is something they can not offer right now), and the desktop application seems to be delayed in the live visitor reporting. It will show 20-something live visitors, but when I open the app in my web browser, it shows a live number much closer to the live view that Shopify has. Seems like when the visitors leave the site, the desktop app shows them as still on a webpage (just a guess). Another issue, I had a couple shoppers report they were not able to close out the chat box. Reported to support, but they could not replicate it & suggested it was because of the shoppers' screen size. I had to turn off the bot welcome message because I don't want shoppers leaving out of frustration, but we also really liked that feature. This was our first experience with a chat app & I am mostly pleased but also going to try some other options to see what else is out there.

United Apparel Liquidators
USA
23 dagar användning av appen
11 november 2017

thank you for app . Very good idea

Filorly
Spanien
Ungefär 24 timmar användning av appen
11 januari 2024

great to work with

Direct Bargain Warehouse Western Australia ABN 72 062 154 170
Australien
Ungefär 23 timmar användning av appen
28 augusti 2019

Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.

Advantage Lifts
USA
Ungefär 23 timmar användning av appen
TIDIO LLC svarade 30 augusti 2019

Thanks! Best of luck from the Tidio team! :)

4 november 2021

Good app with nice customer support that helps out in a kind manner while being able to solve your problem

Topologie Taiwan
Taiwan
Ungefär 23 timmar användning av appen
TIDIO LLC svarade 4 november 2021

Thank you so much for your kind review! We always try our best to provide you with the best support possible :)

9 juli 2023

Tidio has been a beneficial addition to our store, offering a user-friendly interface, multilingual features, and good customer support. We found its easy integration with our website appealing, and its ability to distribute coupon codes beneficial to our conversion rate.

Although Tidio's customization options are extensive and customer service is responsive, the monthly conversation limit feels constricting. We were also disappointed that some necessary chatbot features require an additional cost. Nonetheless, Tidio is a viable choice for online stores, with room for enhancement.

Merchandise Store
USA
20 dagar användning av appen
9 november 2021

Great app! Very easy to use, and friendly customer service> Definitely enjoy using this to connect with leads

Triangle Fragrance
USA
Ungefär 21 timmar användning av appen
TIDIO LLC svarade 9 november 2021

Thank you so much for your kind review! We really appreciate the perfect score.